British Gas Customer Service Number

As a premier energy supplier in the UK, British Gas offers comprehensive customer service for all energy-related inquiries. Whether it’s guidance on energy bills, advice on energy use, or support with energy debts, British Gas ensures that customers can easily access assistance.

British Gas Email Addresses

Any customer can reach out to British Gas via email. You’ll want to make sure you’re using the right email address to get the fastest, most useful response.

British Gas Email Addresses:

• General Queries: customerservice@britishgas.co.uk 
• Claims and Insurance: claims@centrica.com 
• Home Services: servicescustomerteam@britishgas.co.uk 
• Complaints: customercomplaints@britishgas.co.uk 

British Gas Customer Service Phone Numbers

As this is a British company, the available phone support numbers are for international calls.

• Account Queries: 44-333-202-9532 or 1-800-048-0202
• Pay As You Go Energy: 0800-048-0303
• Gas Emergency: 0800-111-999
• Home Services Orders: 0800-00-999

British Gas Mailing Address

As with the emails, there is more than one mailing address, so if you require physically mailing something to the company, ensure you’re sending it to the correct address. Otherwise, you’ll have significant delays.

For Home Services:

British Gas Services
Customer Relations
P.O Box 4394,
Dunstable, LU6 9LG

For Gas & Electricity:

Management Team
P.O Box 226,
Rotherham, S98 1PB

British Gas Customer Support Site

You’ll find a wealth of information regarding your energy needs on the British Gas Help and Advice pages.

• Billing and Payment Queries: British Gas Help and Advice
• Home Services Guides: Annual Boiler Service

British Gas Social Media

Engage with British Gas relevant ads and stay informed through their social media channels:

• YouTube: British Gas YouTube
• Facebook: British Gas Facebook
• Twitter: British Gas Twitter

Who Needs to Contact British Gas?

• Residential Customers: Individuals requiring assistance with their home energy supply, including gas and electricity services.
• Business Clients: Businesses seeking energy solutions or support from British Gas.
• Prospective Customers: Those considering switching to British Gas for their energy needs.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

• Energy Debt and Payment Assistance: Guidance on managing energy debts, setting up payment plans, and accessing grants.
• Energy Usage and Efficiency Advice: Tips and guidance on reducing energy costs and efficient use of energy in homes or businesses.
• Insurance and Warranty Services: Information on available insurance products and warranties offered by British Gas.
• Technical Support and Fault Reporting: Reporting any technical issues related to energy supply or metering.

About British Gas

British Gas, part of the ‘Big Six,’ serves millions of homes and businesses across the UK, providing not only Gas and electricity but also boilers, central heating solutions, and home appliance services. Based in Windsor, UK, British Gas is committed to delivering reliable energy solutions and excellent customer care.

British Gas is more than just an energy supplier; it’s a partner in managing your home’s energy efficiency and costs. With various payment plans, energy-saving advice, and money-saving grants, British Gas is dedicated to serving the communities’ partners and contributing to sustainable energy practices.

British Gas Headquarters Location Map