Chase Customer Service Number

JPMorgan Chase Bank provides credit card services, banking, lending, mortgages, investment, and insurance products in the United States and worldwide. There are many ways to contact Chase’s departments, including Chase Home Lending and Chase Auto Finance. Whether you want to speak with a customer service representative by phone, online, or via snail mail, keep reading to learn about this world-renowned bank’s contact information.

Chase Customer Service Number

JP Morgan Chase’s customer support team is helpful and friendly, so you should call a customer service representative first if you have a serious issue to resolve. They can help you whether you have a checking account, savings account, business credit card, or personal credit card. 

Chase Customer Service Number: 1-800-935-9935

• Credit Cards: 1-800-432-3117
• Auto Loans: 1-800-336-6675
• Home Lending: 1-800-848-9136

Chase Customer Service is available 24/7. The typical wait time is under 3-5 minutes, but you can usually get a live rep in less than 1 minute, excluding the time you spend on voice prompts to identify yourself.

You must provide the last four digits of your credit card or debit card number and billing zip code. After that, you can listen to your card details. If you need to speak with a live person, press 0.

Chase Email Address

Email is an excellent option for contacting Chase to avoid talking to someone over the phone. To contact Chase via email, visit their secure email site by logging into your Chase account and sending your message directly to their customer agents. This is the best way to do so, as your credentials are always safe and protected through this online portal.

Chase Message Portal: https://www.chase.com/content/chase-ux/en/digital/login-secure-message (Available after you log into your account.)

Chase Mailing Addresses

Sometimes, you may need to resolve an issue by mailing some information to a physical branch of Chase Bank. Different mailing addresses are available depending on the department you want to contact. 

Chase Mailing Address, Card Payments:

Chase
Card Member Services
P.O. Box 94014
Palatine, IL 60094-4014

Chase Mailing Address, Other Correspondence: 

Chase
270 Park Ave
31st Floor
New York, NY 10017

Chase Customer Support Site

The Chase customer service site is also remarkable for customer care. You can easily access and review information regarding products and services related to Chase Insurance Agency, commercial banking, personal banking, and home lending customer service. You can also visit the Chase FAQ site, where you can find questions and answers that might help you solve your specific problem.

Chase Support Site: https://www.chase.com/digital/customer-service

Chase Live Chat

Unfortunately, Chase does not currently offer live chats to their customers. However, there are several helpful resources on their website and various phone numbers that are useful and effective for resolving specific concerns. But if you need to immediately contact someone at Chase as quickly as possible, you can try sending a DM on Facebook or Twitter using one of these links:

• Chase Instagram DM: https://www.instagram.com/chase/
• Chase Facebook Messenger: http://m.me/chase

Chase Social Media

Chase has several social media accounts on popular websites that can be used to stay up-to-date on its latest developments. Additionally, these sites can be great ways to contact a customer service representative or accelerate the resolution of one of your ongoing customer service issues.

• Chase Twitter, Support: https://twitter.com/ChaseSupport
• Chase Facebook: https://www.facebook.com/chase/
• Chase Instagram: https://www.instagram.com/chase/

About Chase

JPMorgan Chase Bank is a national bank that constitutes the consumer and commercial banking subsidiary of the multinational banking corporation JPMorgan Chase. Formerly known as Chase Manhattan Bank, the bank’s headquarters is in Chicago and provides financial services. Other popular financial products and services included in the JP Morgan Chase umbrella include JP Morgan Wealth Management, Chase Insurance Agency, and Chase Auto Finance.

Chase Headquarters Location Map