Time Warner Customer Service Number

Time Warner Cable is the second-largest cable telecommunications company in the USA and enjoys customers around the world. This service provider for Spectrum Internet and Spectrum Mobile offers convenient and appropriate customer services to meet the needs of its diverse clientele. As a customer, this means you have different TWC customer support options.

Time Warner Cable Customer Service Number

As of May 2016, Time Warner Cable is now part of Charter Communications Inc. All customer service contact information is still the same. However, the transfer of ownership may cause service outages; if you experience issues with your service, including speed or availability, call Time Warner Cable customer support. While live chat is convenient and one of the fastest options to use, using your phone is convenient as well. 

Time Warner Cable Customer Service Number: 833-949-0036 

Time Warner Cable Mailing Address

If you want to write to the Time Warner Cable main office for inquiries, the mailing address is below. You can contact this address to learn more about service availability in your area, or to escalate a support concern such as a service outage. However, try calling or sending an email first, since these will typically solve your problem faster.

Time Warner Cable Mailing Address:

Charter Communications, Inc.
400 Atlantic Street,
9th Floor,
Stamford, Connecticut 06901

TWC Email Address

Apart from visiting the main office, TWC has a support email that customers can use to send inquiries and get responses. If you prefer sending requests or inquiries via email, use 

Time Warner Cable Email Address: twcable.help@twcable.com

TWC Live Chat

The best, fastest, and most convenient option to contact TWC customer support is via live chat. 

Time Warner Cable Live Chat: http://www.timewarnercable.com/en/support/contact-us.html 

You will find various support options. Click on live chat, and a small window will pop up, enabling you to chat with a customer care representative. This is an instant way to request a change to your service, dispute fees, and fix any issues with internet speeds.

TWC Ordering Page

For new customers, visit the following page to see the offers available in your area. 

Time Warner Cable Ordering Page: https://www.timewarnercable.com/residential/order 

TWC Social Media

You can follow news about TWC and Spectrum service through Twitter, Facebook, and YouTube. 

Facebook: https://web.facebook.com/spectrum

Twitter: follow @TWC or visit https://twitter.com/getspectrum

YouTube: https://www.youtube.com/user/TimeWarnerCable

About TWC

Time Warner Cable (TWC) is an American cable telecommunications company founded in 1973 as Warner Cable and later changed to Time Warner Cable in 1990. TWC is the second largest cable site in the USA after Comcast. TWC’s headquarters are in the Time Warner Center in Midtown Manhattan, New York City.

Time Warner Cable Headquarters Location Map