Category : | Apparel & Footwear |
Address | Rm 105, Bldg 5, 10 Dianhu Rd., Qingpu District, Shanghai, 201799 China |
Calling Hours | Monday to Saturday: 9:00 PM - 12:00PM EST 1:00AM - 6:00 AM EST |
support@chicme.com | |
Website | https://www.chicme.com |
ChicMe provides fast fashion clothing and accessories for affordable prices, and the ChicMe customer service number can help you find the best ones. Launching over 1,000 products weekly, ChicMe keeps up with the latest fashion trends and styles. As a company focused on self-confidence and quality fashion, ChicMe customers can shop from their available selections and explore cutting-edge fashion. Customers experiencing issues with their orders can contact ChicMe in the following ways.
ChicMe does not have a customer service number available on its website. Customers experiencing issues with their orders can contact ChicMe through their email addresses, live chat, and social media for customer care.
ChicMe Customer Service Number: N/A
ChicMe does not have an official mailing address listed on its website. Customers looking to return an order from ChicMe would need to contact their customer service team to locate their nearest warehouse for returning items, as the company has multiple warehouses across the globe.
ChicMe Mailing Address:
Rm 105,
Bldg 5,
10 Dianhu Rd.,
Qingpu District,
Shanghai, 201799
China
ChicMe can also be reached through their email addresses. Customers can contact their customer service team for online help with their latest orders, shipping policies, returns, and exchanges. If you plan to contact the Customer Care team by email, you will need to make an account and sign in to ChicMe.
ChicMe Email Address: support@chicme.com
ChicMe’s FAQ center provides helpful articles about their shopping services. Customers can learn about their products, accepted payments, refund options, return policies, and other topics through their FAQ page. Customers can search the available topics to learn more about its services. For further assistance, use the contact instructions at the bottom of the page for online help from a representative.
ChicMe Help Center: https://www.chicme.com/fs/faq-pc
ChicMe’s live chat service is available with Facebook Messenger. Customers can interact with its representatives for questions about an order, product descriptions, refunds, payment processing, and other relevant topics during the following hours of operation, except for holidays:
Monday to Saturday: 9:00 pm – 12:00 pm EST; 1:00 am – 6:00 am EST
ChicMe Live Chat: https://www.facebook.com/ChicMefusion/
ChicMe customers can also submit a support ticket by logging into their account and submitting a ticket for their recent order. Once a ticket is submitted, a representative will respond to help requests within 24 to 48 hours. From there, customers can interact with a representative about their orders, including shipping delays, refund requests, and other concerns.
ChicMe Contact Us Form: https://www.chicme.com/me/m/faq/support-ticket
Customers can easily shop for items on ChicMe’s mobile app, which is available on iOS and Android devices. Through the mobile app, customers can contact a representative by logging into their account and using either Facebook Messenger or their ticket submission process. With the app, you can get benefits like bonus points, new stock on sale, free shipping on a purchase over a certain amount, and more.
Google Play: https://play.google.com/store/apps/details?id=com.amour.chicme
Apple Apps: https://apps.apple.com/us/app/chic-me-chic-in-command/id1023653825
ChicMe’s social media profiles are one of the primary ways customers can get in touch with their customer service team. Facebook Messenger acts as their live chat platform for reaching out to customers, alongside WhatsApp, TikTok, and Instagram. Customers can also use ChicMe’s social media to catch up on the latest updates with their services, including the newest promotions and discount codes. The company also posts product info and images of its clothing, jewelry, shoes, and other accessories, including prices and how to purchase items.
Established in 2012, ChicMe is owned by the Shanghai Jigao Information Technology Co., Ltd, and is an online eCommerce fashion retailer specializing in women’s clothing and accessories. The company operates on a website and mobile app to offer customers fast fashion items at discounted and sale prices.