Category : | Communication & Media |
Phone | 888-453-7889 |
Address | 711 Capitol Way S., Suite 204, Olympia, WA 98501 |
support-us@rover.com | |
Website | https://www.rover.com |
Through Rover, pet owners can find a pet sitter or dog walker in their local area across the US, Canada, UK, and Europe and get help through the Rover customer service number. Rover provides an online platform for users to find verified reviews for pet sitters, sitter education resources, sitter background checks, and 24/7 support for pet owners and sitters. Customers using their platform can find the right match for their lifestyle, pets, and other needs. Customers seeking our support from Rover can contact Rover’s customer service team through the following methods.
Rover’s customer service team can be reached by phone for customer support, including managing sitter payments, setting up booking preferences, promoting sitting businesses, filing taxes, and other services featured on their website. Their customer support team is available 24 hours a day, seven days a week. Customers experiencing emergencies with their sitters and owners can call their emergency support number for emergency scenarios, including pet escapes, poor pet body language, and other medical concerns.
Rover Customer Service Number: 888-453-7889
Emergencies 24/7 Trust and Safety: 888-727-1140
Rover’s mailing address can be used for correspondence, including tax information, business relations, filing cases, and statement forms.
Rover Mailing Address:
711 Capitol Way S.,
Suite 204,
Olympia, WA 98501
Customers can also engage with Rover’s email address. Customers can submit questions or concerns to their support team, including difficulties finding a high-quality pet care service in their area, reporting cases of animal abuse, fraudulent profiles, and other concerns related to their services.
Rover Email Address: support-us@rover.com
Rover’s help center provides support for both sitters and owners, where customers can find information for account management, seeking sitter options, booking appointments, account safety, Rover Guarantee coverage, and other topics. Through their help center, customers can search for answers to their questions or concerns and use the search bar at the top of the page to narrow their searches.
Rover Help Center: https://support.rover.com/hc/en-us/
If the Rover help center is unable to provide answers, customers can also use the Q&A Community, where sitters and owners can connect with others across the world to learn about the best ways to use Rover’s services. Through the Q&A Community, customers can view questions posted on their platform and post questions on the forum to receive answers from third-party members.
Rover Q&A Community: https://www.rover.com/community/questions/
To reach out to Rover’s support team, customers must log in to their account to message their support team through the account inbox. Customers can write messages to ask questions through their account inbox, attach photos and videos to their messages, and begin a conversation thread with a Rover representative.
Rover Contact Us Form: https://www.rover.com/account/continue/?action=sign_in&next=/account/
To message clients, manage account information, receive payments, and keep up to date on Rover’s services, customers can download the Rover mobile app for both IOS and Android devices.
Google Play: https://play.google.com/store/apps/details?id=com.rover.android
Apple Apps: https://apps.apple.com/us/app/rover-com/id547320928
Rover customers can also follow the company on their social media platforms and use social media to reach out to a representative. Through their social media, customers can receive updates about Rover’s services, updates on blog posts, and other promotional content from their company.
Rover is an American online marketplace for buying and selling pet care services, including pet sitting, dog walking, and dog boarding. Founded in 2011 in Seattle, Washington, the company serves as a broker and receives revenue through 20% of each transaction booked through the website. The company operates throughout all 50 US states, alongside the UK, Canada, and Europe.