Venus Customer Service Number Customer Service Number

Venus Customer Service Number Customer Service Number
Category :
Phone 888-782-2224
Address 11711 Marco Beach Drive, Jacksonville, FL 32224
Website

As an online and catalog fashion retailer, Venus sells clothing, shoes, and accessories for women and is a well-known brand for its swimwear and lingerie. The company participates in numerous philanthropic events as part of its ability to support various causes, including homelessness, breast cancer, and first responders, and combines its focus on clothing quality with humanitarian efforts to provide a fully immersive shopping experience. Customers who have shopped either online or through the catalog and need to speak with a representative can get in contact with their customer service team through the following methods:

Venus Customer Service Number

Venus provides its shoppers with customer service numbers that can be called during their hours of operation for assistance with their shopping experience. By calling their customer service number, customers can receive help with orders, gift card purchases, sizing options, shipping costs, returns, exchanges, and more. By calling their customer service numbers, customers can speak with a customer care specialist for any questions or concerns.

  • Venus Customer Service Number: 888-782-2224 
  • Outside the U.S. and Canada: 904-997-4000 
  • Accessibility Support: 833-371-0345

Hours of Operation: 

  • 7:00 am EST to 1:00 am EST, seven days a week

Venus Mailing Address

Customers requiring business correspondence with Venus, including investor relations, Venus privacy policy concerns, issues with website performance cookies, media relations, and filing cases, can use the mailing address listed below for more information.

Venus Mailing Address:

Venus Fashion, Inc.
11711 Marco Beach Drive,
Jacksonville, FL 32224

Venus Email Address

While Venus does not provide their customers with direct access to their email addresses, customers can contact Venus using the email live help section, which is available as a hyperlink through their email us page. Once clicked on, customers can email a member of their customer care team by providing their name, email address, category, and message. Customers can choose categories ranging from order information to technical web navigation concerns, and once submitted, customers can expect a response from their customer service team within 24 to 48 hours.

Venus Email Address: https://contact.venus.com/I3Root/ask.html 

Venus Help Center

Through their customer care center, customers can track orders, check up on order statuses, search through their FAQ, and get in contact with their customer service team for all-around support. Their FAQ section highlights all available articles for various questions and concerns, covering common topics such as payments, sizing options, returns and exchanges, account information, privacy choices, and international customers. Customers on the website as guests can track their Venus orders using the order locator, which allows customers to input their order number with “track my order” and associated email address to locate their latest order from Venus. They can also check on your order status by logging into their account. Lastly, if none of those resources help, customers can interact with the Contact Us section to get reply help with phone numbers, email addresses, and live chat features to speak with a Venus representative.

Venus Help Center: https://www.venus.com/customer-care

Venus Live Chat

Venus provides a faster alternative to their customer support number by providing a live chat feature for their customers. Through their live chat feature, customers can chat with a representative online about their Venus fashion order status, shipping dates, return policy, gift card purchases, and sizing updates to receive more assistance. During their hours of operation, customers can text their automated shopping assistance, explore product options for help, and request help from a live representative with this feature. Live chat is available from 7:00 am ET to 1:00 am ET, seven days a week.

Venus Live Chat: https://www.venus.com/customer-care

Venus Contact Us Form

Customers can fill out their email contact form to get in touch with a representative about their Venus fashion orders, returns, exchange options, and other concerns related to their services. Venus customers can choose from the available categories to narrow down their questions or concerns. Once submitted, a Venus representative will be in touch by email within 24 to 48 hours.

Venus Contact Us Form: https://contact.venus.com/I3Root/ask.html.

Venus Mobile App

Venus provides customers with a mobile app feature that can be downloaded for both IOS and Android devices for customers who wish to shop through their mobile devices. Through their mobile app, customers can shop for items, track their order status, request returns, and access all of their web features through their mobile app.

Venus Social Media

Customers wanting to catch up on the latest discounts and promotional offers from Venus can follow them on social media. Through their social media services, customers can also be kept up to date on their relevant adverts and message a Venus representative about their online products for faster service.

About Venus

Venus Fashion is an American online and catalog fashion retailer specializing in lingerie and swimsuits. It sells clothing and accessories to women. Since 1982, the company has been actively participating in charities and community activities, as the company employs nearly 1000 people and works with various beauty models to produce lines of clothing and accessories for each fashion season.

Venus Headquarters Location Map


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