Category : | TV & Internet |
Phone | 310-363-6000 |
Address | 1 Rocket Road, Hawthorne, CA 90250 |
mobile@spacex.com | |
Website | https://www.starlink.com |
Starlink is a satellite internet provider that is owned and operated by SpaceX. The company’s goal is to provide global access to high-speed internet service for its customers. Currently, there are more than 5,400 satellites in the Starlink constellation, all stationed in low Earth orbit. They have already been used to great effect, even ensuring that Ukrainian citizens have had access to Starlink internet throughout the Russian invasion.
While the company’s value is indisputable, the Starlink support team is decidedly trickier to contact. If you’re trying to contact Starlink customer service, the following methods might be the most successful.
Starlink is infamously lacking in a customer support number, despite customer complaints. However, keep in mind that SpaceX operates Starlink, so you might have luck speaking with a Starlink customer care advisor if you try calling the SpaceX corporate office.
Starlink Customer Service Number: 1-310-363-6000
Since SpaceX manages everything related to Starlink satellite internet services, their corporate office is where you should send mail. It is a common method of correspondence for issues like legal disputes and formal complaints.
Mailing Address:
SpaceX / Starlink
1 Rocket Road,
Hawthorne, CA 90250
Though there is no public email address to contact Starlink customer support, one address has proven useful to some customers. Try it if you would like to initiate written communication or send attachments clarifying your inquiry.
Starlink Email Address: mobile@spacex.com
Though establishing direct contact with a Starlink customer support associate is difficult, the website contains solutions to common issues. These include setting up a Starlink account, placing orders, changing your shipping address, troubleshooting technical problems, arranging payments, and more. Hopefully, you can find everything you need on the support page, which categorizes and subcategorizes all these topics for your convenience.
Starlink Customer Support Page: https://support.starlink.com/
Detailed and personalized assistance is available if you log into your account and submit a support ticket, as instructed in some sections of the support page.
Do you just need to determine the best location to set up your Starlink internet? The Starlink mobile app is perfect for helping you figure out how to optimize your network connection. Using this app, you’ll be able to ensure you’ll always get the highest possible level of Starlink service quality. Download it for iOS or Android.
Google Play: https://play.google.com/store/apps/details?id=com.starlink.mobile
Apple Apps: https://apps.apple.com/us/app/starlink/id1537177988
If you want to keep track of what is happening with Starlink, their social media channels are a great source of information. You can network with other Starlink users and get general support from their social media or customer support team. You can also follow SpaceX and Starlink’s newest developments and stay updated about upcoming technological advances and projects. Currently, there is no official Facebook page for Starlink or SpaceX, but they are available on several other platforms, which are linked below.
Another option is to get your information straight from Starlink. Whenever there’s a significant development in the company or its projects, they post about it in their newsroom. Keep an eye on it to get more specific updates on the company’s growth and contributions.
Starlink Update Newsroom: https://www.starlink.com/updates
Starlink builds on an idea that was first brought to light in the 1980s as part of the SDI, or Strategic Defense Initiative. While the concept was originally developed for defense and military use, it evolved into a project focused on providing global high-speed internet to the world by the year 2000. This led to the founding of SpaceX in 2002.
In 2014, rumor had it that Elon Musk and Greg Wyler were working towards releasing a constellation of 700 satellites, marking the beginning of Starlink. Still, the initial satellites were not sent into orbit for testing until 2018. Thousands more satellites would be launched into orbit in the ensuing years, building a LEO (low earth orbit) network of satellites. Most recently, the American military has identified the potential value of these networks and has begun investigating their functionality for defense purposes. Nevertheless, Starlink internet continues to be important for residential use, too.