BMW Customer Service Number
| Category : | Transportation |
| Phone | 800-831-1117 |
| Address | 300 Chestnut Ridge Road, Woodcliff Lake, NJ 07677-7731 |
| Calling Hours | 24/7 |
| Website | https://www.bmwusa.com |
If you’re fortunate enough to drive around in a BMW, it’s nice to know that you have their customer service number if you ever have any motor vehicle issues. BMW provides the world with some of the most advanced vehicles available – they’ve had a reputation for luxury for decades. If you own a BMW and need to contact their customer support team, you have a few different options available to you. This article will explore the various customer service channels customers can use!
BMW Customer Relations Phone Number
BMW has a few different customer numbers you can use to contact their customer service – the one you choose will depend on your question or query. Regardless, BMW has live customer service agents who can help you with any problem.
For customer relations, call: 1-800-831-1117.
This number is available Monday to Thursday, 9:00 am – 9:00 pm ET, and Friday, 9:00 am – 6:00 pm ET.
You can call with questions about BMW vehicles, products, or services. This includes questions about new inventory, BMW parts, BMW maintenance programs, and general inquiries and information about BMW products and services.
BMW Genius Hotline Phone Number
The BMW Genius Program provides experts to answer any question about your BMW vehicle before, during, and after your purchase. The team can help you pick a new BMW that matches your lifestyle. The experts can also answer questions about your vehicle’s features, including BMW ConnectedDrive, BMW Driver Assistance systems, and other car features. You can also request help booking a test drive and much more.
Call the BMW Genius Hotline: 1-844-443-6487, available Monday through Saturday, 9:00 am – 9:00 pm EST.
You can also contact BMW Genius via email by writing to bmwgenius@bmwusa.com.
The BMW Genius team may also be available in person at your local BMW center or BMW dealership.
BMW also has a customer support number for its electric and plugin-hybrid vehicles.
BMWi Hotline Phone Number: 1-855-236-1025
You can call this number for any questions or queries about your BMWi vehicle, including electric or hybrid vehicles.
BMW Financial Services Phone Number
BMW Financial Services provides a range of financial products to help BMW customers purchase and protect their BMW vehicles. BMW Financial Services has multiple phone numbers depending on your query.
For Financial Services account information, call: 1-800-578-5000
For international calls, dial: 1-(614)-718-6350, available 24/7
To inquire about financing new or certified pre-owned vehicles and BMW motorcycles, call: 1-800-831-117
For questions about your payments or statements and to report a stolen credit card call: 1-866-845-3079, available 24/7
For international calls, dial: 1-701-461-2543
BMW Roadside Assistance Phone Number
BMW provides roadside assistance for new vehicles and certified pre-owned vehicles.
Call the BMW Roadside Assistance phone number: 800-332-4267, available 24/7
The roadside assistance team can help you with various issues, including tire changes, lockout services, and battery jumpstarts. If your vehicle is immobile, the team will tow it to the nearest authorized BMW service center.
BMW Corporate Fleet Phone Number
The BMW Corporate Fleet Program is specially designed to help corporates purchase BMW vehicles for their fleet. The program offers multiple benefits, including competitive pricing, financing options, built-to-spec, and more.
For any questions about the BMW Corporate Fleet Program, call: 1-201-258-6000
You can also fill in the contact form with your personal information, including phone number, name, and email. A sales representative will get back to you, usually within one business day.
BMW Email/Contact Form
BMW North America (NA) doesn’t use a direct email address for online contact with their customer service team. Instead, they have an extensive contact form that can be used to request an email response. If you have a BMW account, you can log in to submit the request. If not, you can find the contact form at the below URL:
You can also request that BMW call you if you would prefer. BMW accepts inquiries about site content, technical issues, corporate requests, and other BMW-related topics.
BMW NA Mailing Address
If you would like to send mail to BMW, you can do so by sending letters to their USA headquarters. BMW’s full mailing address is below:
BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
The United States of America
BMW Live Chat
Unfortunately, BMW NA does not have a live chat service for their customers. You should email their support team if you would like to contact BMW using the internet.
BMW Customer Support Website
BMW’s customer service offerings online are split between a few different platforms. Click any of the quick links below to find information about:
As you can see, there’s no central location for BMW customer support. If you scroll down to the bottom of any BMW webpage, you’ll find a sitemap that can direct you to any part of the website you need.
There are also dedicated websites and support if you need to shop new inventory or shop online for BMW parts.
BMW also has a YouTube channel with over 1,000 “How To” videos. It’s a great resource if you require help setting up or configuring your vehicle.
BMW Social Media Accounts
As a modern, luxury car brand, BMW knows how crucial it is to have an extensive social media presence. BMW leverages its social media accounts to advertise its vehicles to consumers. They upload videos and photos of their vehicles performing in extreme conditions and urban environments. They also notify customers of new car releases and other BMW-related information. You can interact with BMW via their official social media profiles. Below are links to their social media accounts:
BMW’s Facebook: https://www.facebook.com/BMW/
BMW’s Twitter: https://twitter.com/BMW
BMW’s LinkedIn: https://www.linkedin.com/company/bmw
About BMW
BMW is one of the most recognizable automobile manufacturers in the world. The company has a reputation for producing high-end, luxury vehicles for consumers worldwide. BMW is German and benefits from the excellent reputation of German engineering. The company headquarters is still in Germany; the head office is in the city of Munich. BMW employs over 120,000 people globally – the company has regional offices in countries around the world. BMW also owns the brand Mini, which produces the famous Mini Cooper.
The company traces its origins to 1916 when BMW was producing aircraft engines. It later refocused its efforts on automobiles.
