Category : | TV & Internet |
Phone | 1-877-853-0759 |
Address | Cincinnati, OH 45274-0407 |
Calling Hours | 24/7 365 |
Website | https://go.frontier.com/ |
Frontier Communications is an American telecommunications company; inquiries regarding their high-speed Internet, video, television, and phone services can be furthered by using their customer service number, email, or addressing a letter to their offices. Having begun by serving small towns and rural areas, has expanded to be a prominent figure in major cities in the country, as well. People use the site to update their account information, check the status of their current services, and pay, read, or better understand their bills. Frontier customers also use the company’s customer service options to obtain tech support for their internet connection, television package, modem or router, or phone.
Frontier Communications Customer Service directs customers to the phone number they need, providing options to upgrade plans, order new packages and services, ask questions in the field of tech support, and further general interests and inquiries in the business. The site also allows you to find physical locations in the area in which a customer is living. The different methods of contacting Frontier have different hours of availability, all of which are listed on the “Contact Us” page.
Frontier’s “Contact Us” page shows the many ways a customer can contact one of their agents. The same phone number is available for each of Frontier’s varied services, though the agents who specialize in the different areas of service offered by the company.
Agents are available to provide support for TV, phone, and Internet service on a 24/7 basis.
Frontier Communications Customer Service Number: 1-877-853-0759
Customer Service Phone Hours: 24 hours a day (for technical support)
You may find it necessary to send written correspondence to Frontier Communications as part of the customer service resolution process. If so, send mail to the corporate headquarters address below.
Frontier Communications Headquarters Mailing Address:
Frontier Communications
1919 McKinney Ave
Dallas, TX 75201
Being a leader in the digital phone, streaming, and internet industry means Frontier Communications uses all sorts of technology to connect customers with the customer service team, including a Live Chat feature. Have questions about your Frontier internet? What about your other Frontier services like Frontier Business Voice or your business fiber internet connection? Just use Live Chat to reach someone who can help.
Visit the Frontier Communications website where you’ll see a blue “Chat now” button near the lower right corner of the page.
Frontier Communications Website: https://go.frontier.com/
Frontier’s customer support page offers self-help resources and links to put you in touch with support team representatives if you can’t find what you’re looking for on your own.
Prospective new customers are automatically directed to the Frontier Communications customer service number for assistance.
Existing Frontier internet customers will be directed to the Help Center where they can view the status of orders, check for Frontier fiber outages, pay bills, use a support wizard, access the online Chat feature, check their trouble ticket status, and manage their MyFrontier app account. There are also recommended articles and videos, and commonly-asked FAQs in case your issue is one that other customers have experienced.
Frontier Communications Customer Support Page: https://go.frontier.com/customer-support
Naturally, an internet technology provider will have a mobile app for making things easy. MyFrontier app users will have access to account information, such as viewing and paying bills, and reviewing past billing statements and payments. The app also allows updates to the account and notification settings. There’s quick access to support topics in the Help Center and contact features, plus self-service options for modifying service appointments, troubleshooting internet and wi-fi router issues, and receiving real-time updates by connecting directly to technicians with two-way messaging.
The MyFrontier app also allows a user to manage account settings such as password reset, notification preferences, and adding contact information. App users also have billing and payment functionalities, such as making one-time payments, enrolling in paperless billing, viewing billing and payment history, adding or updating a payment method, and enrolling in AutoPay.
MyFrontier App, Android: https://play.google.com/store/apps/details?id=com.frontier.selfserve&hl=en_US&gl=US
MyFrontier App, iOS: https://apps.apple.com/us/app/myfrontier/id978439794
If you can’t get enough Frontier Communications content, check out their blog! The Fast Feed blog covers a range of topics related to their services and industry trends. Customers can expect to find articles on network modernization, upgrading to fiber internet, optimizing Wi-Fi upload and download speeds, managed network services, and company culture. The blog provides insights into the latest technologies, tips for improving connectivity, and information about Frontier’s offerings. It serves as a resource for customers to stay informed about the company’s developments and make the most of their connectivity solutions.
Frontier Communications Blog: https://blog.frontier.com/
Frontier Communications customers who follow the company on their social media accounts can expect to see posts related to the company’s services, products, and promotions, as well as updates on company news and events. Additionally, they may come across content that aligns with the company’s mission and values, such as initiatives to improve lives and livelihoods, and to provide superior service to customers. The company’s social media presence is likely to reflect its commitment to conducting business with integrity, honesty, and accountability. Furthermore, customers may also see content related to industry developments, digital infrastructure, and the company’s efforts in leading the “un-cable” revolution.
Launched in 1935, Frontier Communications has become one of America’s leading local providers of broadband, voice, satellite, video, wireless internet, and data security solutions. Over the years, the company underwent several name changes, such as Citizens Utilities Company and Citizens Communications Company, before adopting the name Frontier Communications Corporation in 2008. In 2010, it acquired various former Bell System, Contel, and GTE telephone operating companies from Verizon, further expanding its operations.
Frontier Communications can be found in 25 different states, with over 28,000 employees around the country. The company offers a range of services, including broadband internet, digital television, and home phone services for residential customers. It offers Frontier Business fiber internet and additional services for business customers.