Website | www.groupon.com |
support@groupon.com | |
Address | Groupon Inc, 600 W. Chicago Ave. Chicago, IL 60654. |
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Groupon has a highly professional and well-trained customer service team that is dedicated to helping you get the best out of their products and services.
Groupon does not provide a phone number for customers to call when they are having problems. Instead, they use more modern forms of communication like email and live chat. See below for ways to contact the Groupon customer service team.
Whether you’re snapping up greater deals, exploring new restaurants, or booking your next spa gateway, Groupon’s customer service ensures every part of your shopping experience is nothing short of amazing.
Have a query or an issue, or do you need to contact Groupon for some help? Fret not, as their customer service is meticulously designed to provide prompt and precise assistance. Send in your queries, feedback, or any customer service issues you might have directly via email. Ensure that you include all necessary details, such as order number, purchase date, and delivery postcode, to expedite the resolution process.
Groupon Email Address: support@groupon.com
Existing Groupon customers and new users alike can take full advantage of their customer service options, including their accessible email support for different needs. Planning an event and need a speaker? Reach out to speakers@groupon.com. Seeking sponsorship? Drop an email to sponsorship@groupon.com. For all your media-related queries, get in touch with their responsive team at press@groupon.com.
If you do not want to email Groupon from your regular email client, you can also use the contact form on Groupon’s website to send a message to the team.
Groupon Contact Form: https://www.groupon.com/faq/email_us
You do a lot on your phone – including getting great deals for your favorite restaurants, stores, and experiences. Try out the mobile app, and if you need help, access customer support through it, too. Live chat is available through the app, which is a great way to chat with a real person when you need to get an answer fast.
Groupon Live Chat: In the app, click on My Stuff and then Contact Customer Support to see FAQs and live chat with a customer service agent.
iOS: https://apps.apple.com/us/app/groupon-local-deals-near-me/id352683833
Android: https://play.google.com/store/apps/details?id=com.groupon&hl=en_US&gl=US
Hit a snag? Their customer service site is a treasure trove of solutions, promptly addressing issues and turning feedback into action. For those eyeing the best prices, using a promo code, or just exploring new merchants, Groupon’s customer support offers unparalleled access and support. Groupon doesn’t just offer deals; they craft experiences that bond families and celebrate thousands of consumers like you.
Groupon Customer Support Site: https://www.groupon.com/customer_support.
If you are new to Groupon, want to join and use their products and services but do not have an account, and would like to know more about interesting deals and offers, visit their online Customer Support or the FAQ section, which will answer most of your queries.
Groupon FAQs: https://www.groupon.com/faq
For those who prefer the traditional route, snail mail is still in operation. Direct your letters to the below address.
Groupon Mailing Address:
Groupon Inc.
600 W. Chicago Ave.
Chicago, IL 6065
Groupon uses social media as an option to contact theircustomer service representatives. If other methods of contacting Groupon’s customer care department fail, visit their social media sites.
Groupon was founded in 2007 by Andrew Mason. It was originally called The Point, which became Groupon a year later. It started as a way to advertise local businesses with limited-time deals and expanded quickly across the US. By the spring of 2010, Groupon had gone international, with deals in Germany, France, Italy, and more. In 2011, Groupon launched more specialized channels for offers, like GrouponLive, Groupon Getaways, and Groupon Goods. Now Groupon provides customers a way to shop locally in a large online marketplace. For small businesses, Groupon offers comprehensive marketing campaigns with merchant solutions like credit card processing and a point-of-sale system.