Category : | Entertainment |
Address | 315 Park Avenue South, 4th floor, New York, NY 10010 |
Calling Hours | 6 AM - 6 PM Monday - Friday, 6 AM - 5 PM Saturday - Sunday |
Website | https://www.napster.com |
No matter what kind of help you need, the Rhapsody customer service team is ready for you. However, you won’t use a Rhapsody customer service number. Instead, you can send a digital message through the Napster website. The Rhapsody service changed its name to Napster in 2016. Once you are connected, the support agent can help you manage your subscription, enroll in the Napster family plan, update your payment methods, review their terms of use, and more. When you contact them through any of their great support avenues, you are sure to get high-quality help.
When you want to call a Rhapsody customer care agent, you don’t have this option. The company, now named Napster, doesn’t offer a customer service phone number. Instead, you can send a message through the Napster website. Once there, agents are going to give you great service and will be able to answer any questions that you have about downloading the Rhapsody app, referring a friend, listening offline, as well as adding and removing devices connected to your account. Using the contact form is one of the most convenient and quickest options that you have for receiving support from any of the Rhapsody service representatives.
https://help.napster.com/hc/en-us/articles/6315490403725-Contact-Us
Although Rhapsody doesn’t have a traditional email address where you can directly send a message, they do provide a convenient contact form that you can fill out when you visit https://help.napster.com/hc/en-us/articles/6315490403725-Contact-Us .
This contact option gives service representatives plenty of time to resolve your issue, and they will aim to get back to you within 24 hours. Common issues that you may need to send a message about include troubleshooting your ability to sign in, downloading music, and upgrading your subscription. Get help with these and plenty of other topics today by sending a message to the customer service department.
The slowest option you could choose for contacting a service representative, mailing can also garner one of the most thorough responses. A service agent will have a lot of time to look over the issue that you are writing to them about and will try to get back to you as soon as possible. This is an especially helpful contact method if you are sending a complaint or asking about the payment methods that you use to pay for your subscription or family plan. Hivemind Capital owns Napster, which owns the Rhapsody brand. Use the following address to send your inquiries through the mail to Hivemind.
Rhapsody Mailing Address:
Hivemind Capital Partners, LLC,
Legal Department,
315 Park Avenue South,
4th floor,
New York, NY 10010
When you run into trouble outside of business hours, it can feel like there is no one to help you work through your issues. That is why Rhapsody has developed an extensive database of frequently asked questions and help articles that they publish on their support website. Now, it doesn’t matter what time of the day or night you run into issues, you have a built-in support agent ready to help you out. You can get help on plenty of topics, like connecting your MetroPCS account to Rhapsody, changing your billing address or account information, and upgrading your subscription.
To see the site, visit https://help.napster.com/hc/en-us.
Probably one of the quickest and most convenient methods of contacting a service agent, the live chat feature allows you to instant message back and forth with a representative. You don’t have to leave your desk and you can remain on the site to try and understand what the agent is discussing with you. You can solve your issues straight from your desk at work or home.
To use the Live Chat feature, visit https://help.napster.com/hc/en-us/articles/6315490403725-Contact-Us and click Help.
The social media platforms help to answer your questions and resolve your issues. You can speak with trained service agents who can explain how billing works, how to download music to your phone or desktop, and how to request a song that Rhapsody does not already host. To view the respective sites that allow you to connect, visit the links below.
Rhapsody is an online music subscription company that allows you to buy access to the highest level of music and the best sellers. Download it to your desktop or mobile phone device for listening to playlists wherever you go. They strive to provide one of the largest databases of music available and to work to keep their customers satisfied with great support.