Dollar Shave Club Customer Service Number

If you are using a Shave Club membership then it’s important to know about the Dollar Shave Club customer service number. They do not have a phone number you can call customer service, but you can reach them on their website through live chat during business hours, email form, and social media. If you have an issue with your monthly subscription or Dollar Shave Club account, or you have general questions, the team is happy to help you find a solution quickly and efficiently. 

So if you find yourself needing to contact the customer support team at Dollar Shave Club, you have a few different options available to you. This article will explore the various customer service channels customers can use!

Dollar Shave Club Customer Service Number

Unfortunately, there is no customer service phone number available at Dollar Shave Club. The company keeps all customer service avenues online through Live Chat, email, and the company’s social media accounts.

Dollar Shave Club Customer Service Number: NA

Dollar Shave Club Live Chat

While there is a Live Chat button on the Dollar Shave Club website, you’ll be instructed to send an email if you click on the button.

Dollar Shave Club Email / Contact Form

While there’s no Contact Form, Dollar Shave Club does provide an email address where you can send questions, issues, concerns, and comments to the customer service team. Representatives typically reply within 48 hours during the hours listed below. 

Dollar Shave Club Email: support@dollarshaveclub.com 

Hours: 8:30 am – 6 pm PST, Monday – Saturday

Dollar Shave Club Facebook Messenger Customer Service

Dollar Shave Club is one of the few companies that mentions social media as a way to receive customer service. The Contact Us page specifically invites customers to reach out via Facebook’s Messenger app. Responses to messages are typically sent within a few hours.

Dollar Shave Club FB Messenger Customer Service: https://www.facebook.com/DollarShaveClub

Hours: 9:30 am to 5 pm PST, Monday – Friday

Dollar Shave Club Mailing Address

If you would like to contact Dollar Shave Club through the mail for customer support or send feedback you can do so by mailing them at their corporate headquarters addresses.

Dollar Shave Club Corporate Mailing Address:

Dollar Shave Club
P.O. Box 5688
Marina del Rey, California 90292

Dollar Shave Club Corporate Mailing Address:

Dollar Shave Club
13335 Maxella Avenue,
Marina del Rey, California 90292

Dollar Shave Club Help Center

The Dollar Shave Club Help Center offers answers to questions about your orders, your account, personal care product information, gifting, and other general questions. 

Dollar Shave Club Help Center: https://ask.dollarshaveclub.com/en-US

Dollar Shave Club Social Media

Dollar Shave Club began through a social media craze! It launched in 2012 with a YouTube video that the CEO made that ended up going viral. The video won awards, and since then, they have continued to put out other hit videos about Dollar Shave Club. So, the company understands the importance of reaching customers through social media, which is why it’s one of the ways to reach customer service.

Customers who follow Dollar Shave Club on social media can expect to engage with shareable content, interact with the brand, and stay updated on the latest grooming trends and products. Dollar Shave Club actively responds to comments and messages, tailors its content to cater to specific needs, and collaborates with influencers to create a strong and loyal community of advocates. The brand’s social media presence is characterized by authenticity, humor, and a commitment to customer engagement, which has helped them establish a personal connection with their customers.

Follow Dollar Shave Club’s social media accounts on these major platforms:

• Dollar Shave Club Facebook: https://www.facebook.com/DollarShaveClub
• Dollar Shave Club X/ Twitter: https://twitter.com/DollarShaveClub
• Dollar Shave Club Instagram: https://www.instagram.com/dollarshaveclub/
• Dollar Shave Club YouTube: https://www.youtube.com/user/DollarShaveClub
• Dollar Shave Club TikTok: https://www.tiktok.com/@dollarshaveclub
• Dollar Shave Club Pinterest: https://www.pinterest.com/dollarshaveclub/

About Dollar Shave Club

Dollar Shave Club was founded in 2011 by Mark Levine and Michael Dubin, who met at a party and discussed their frustrations with the cost of razor blades. They began operations in January 2011 and launched their website in April 2011. The company was initially funded by Levine and Dubin’s own money and investments from start-up incubator Science Inc. Dollar Shave Club later received funding from various venture capitalists. 

In 2016, Unilever acquired Dollar Shave Club for $1 billion. The company started with a simple subscription model for razors and later expanded its product line to include a variety of grooming products, aiming to become a lifestyle brand. The founders’ vision of providing high-quality razors at an affordable price and their innovative marketing, including a viral launch video, contributed to the company’s success.

Dollar Shave Club is a club membership company that delivers razors and personal grooming products through the mail to customers. There are different types of membership plans with over 3.2 million subscribers. These plans come with razor blades and razors. They also sell shave aid products like shave gel, butter, and moisturizer, as well as hair care products such as gel, cream, and paste. The majority of Dollar Shave Club customers are men. Since its formation, Dollar Shave Club has expanded outside the United States to Canada, Australia, and the United Kingdom.

Dollar Shave Club Headquarters Location Map