Big Agnes Customer Service Number

If you purchase camping equipment through Big Agnes, you can use the Big Agnes customer service number if you need help with one of their products. If you’re someone who loves the outdoors, you understand how important it is to ensure your camping gear is up-to-shape. You don’t want to be in a situation where a trip is ruined because you can’t fix a problem. With Big Agnes, you have plenty of choices if you need to get in contact with their customer service team. You won’t be restricted in your customer care options if you purchase camping goods through Big Agnes. 

Contact their customer service team via the Big Agnes customer service number for immediate assistance with your Big Agnes camping equipment. Whether you’re encountering issues with your tent, sleeping bag, or any other gear, they are there to ensure your outdoor adventures remain uninterrupted.

Big Agnes Customer Service Number

For the fastest response, dial their customer service at 877-554-8975. While they don’t list specific service hours, their dedicated team strives to assist you as promptly as possible.

Big Agnes Email Address & Contact Form

If you don’t have time to make a call, or you simply want to put things in writing, feel free to direct any questions to their online contact form. This is a great option if you don’t need to speak to a live person immediately. 

Online Inquiries: Fill out their contact form for less urgent matters or written records. This is your go-to for ordering, warranties, or gear advice questions.

Big Agnes Mailing Address

If you prefer traditional mail, address your correspondence to:

Big Agnes
5007,
2145 Resort Dr.
Steamboat Springs, CO 80487

Big Agnes Customer Support Site

It’s nice to know you can use the Big Agnes customer support website if you have any additional problems with their products or services. This site can help you fix issues without having to contact the customer support team. You can use the site to find out about warranty policy, returns, exchanges, repairs, maintenance, and any other Big Agnes product-related issue.

Self-Service Portal: Visit their support site for warranties, repairs, and maintenance information. It’s a resourceful way to troubleshoot common issues.

Big Agnes Social Media

Social media has grown in every industry, including outdoor keeping gear. Big Agnes is able to connect with customers and advertise their products by maintaining a strong social media presence. You can receive updates on releases and promotions by keeping tabs on their social media profiles.

Follow them on Facebook, Twitter, and LinkedIn for the latest news, product releases, and outdoor tips. Feel free to reach out to them for support on the social media platforms of your choice.

Why Would Someone Need to Contact Them?

Customers might contact Big Agnes for various reasons, such as inquiries about maintaining gear, troubleshooting material defects, or learning about the features of camp furniture or the Big House series. Assistance is also available for those trekking through the nearby Mt Zirkel Wilderness or planning a trip along the Continental Divide Trail, ensuring their equipment, like the sleeping pad or pillow barn, is in top condition.

How Can They Reach the Customer Service Contacts?

Big Agnes offers several customer service options:

• Customer Service Number: Dial 877-554-8975 to speak directly with a customer service representative.
• Email/Contact Form: Use the online form here for inquiries that do not require immediate attention.
• Mailing Address: For written correspondence, mail to

  Big Agnes,
  5007,
  2145 Resort Dr.,
  Steamboat Springs, CO 80487,
  USA.

When Should a Customer Contact Them?

Big Agnes does not advertise specific hours for their customer service team. Still, customers are encouraged to reach out during standard business hours for the best chance to connect with a representative.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

The Big Agnes customer service can assist with:

• Product questions, like the features of the Lost Ranger or specifics on multiple pad widths.
• Warranty service for material defects or warranty queries.
• Repair information for tents, including footprint and anti-snag zipper issues.
• Recommendations for handling adverse conditions like rain or providing extra stability with vestibule zippers.
• Information on replacing battle scars from usage with similar items or system upgrades.

What Would be Helpful to Know?

Big Agnes Inc. is closely intertwined with the outdoor community, reflected in their staff’s expertise, such as contributions from individuals like Bill Gamber and Chris Tamucci. The company is named after the Big Agnes Mountain near Steamboat Springs, so the team knows firsthand about the ruggedness required for gear. For job seekers, Big Agnes often posts openings on their website, offering opportunities to join their team. Additionally, for the latest updates and to see Big Agnes products in action, follow their external website or social media profiles.

About Big Agnes

At Big Agnes, they blend comfort with durability, providing you with top-tier outdoor gear, from their award-winning sleeping bags to their robust tents. Based in Steamboat Springs, Colorado, they are inspired by the rugged landscape to create gear that stands up to the elements. Their products, including the popular Fly Creek and Anvil Horn lines, reflect their commitment to outdoor enthusiasts everywhere. While you can purchase Big Agnes products online, you can also find a range of different retailers if you look at their website.

Big Agnes Headquarters Location Map