Harbor Freight Customer Service Number

The Harbor Freight customer service number is one of the best and most direct ways to get in touch with a service agent if something goes wrong with your tools. When you connect with a customer support representative, they can help you check your order status, order replacement parts, troubleshoot a product, download a user manual, update your billing address, find the nearest Harbor Freight Tools store, understand policies and warranties, learn about shipping and delivery, and join the Inside Track Club. An agent can help you with all of this and more through the phone or another convenient contact method.

Harbor Freight is a leading discount tool retailer known for selling great tools at great prices, and for its no-hassle return policy–as long as you have your original receipt, you’ll receive a refund or have the option to exchange for another item. 

Harbor Freight Customer Service Number

When you need to get in immediate contact with the Harbor Freight customer service team, calling is one of your best options. You can quickly and easily explain the problem you are facing and get feedback from the agent as you talk. That means you can continue to talk as you try and resolve your issues. They can help you to return a hand tool you’re not satisfied with, update your Inside Track account personal information, explain how to apply coupons to your purchases, update your payment or shipping information, get information about extended service protection warranties, get clarification about the purchase return policy, apply for a Harbor Freight credit card, check the balance on a Harbor Freight gift card, and find coupons or promo codes. This is a great way to get service while you’re out running other errands or taking care of other tasks.

Harbor Freight Customer Service Number: 1-800-444-3353

Customer Service Phone Hours:

6 am to 6 pm PST, Monday – Friday;

7 am to 3 pm PST, Saturday and Sunday

Harbor Freight Email Address

If your issue isn’t urgent and calling on the phone isn’t convenient, you can send the Harbor Freight customer service team an email with the details of your question, issue, or concern. You should expect a few days for a response.

Harbor Freight Email Address: cs@harborfreight.com

Harbor Freight Contact Form

For those who prefer not to talk with a live agent or who don’t have any pressing issues, Harbor Freight’s Contact Form is another great option. It is a little slower, but you don’t have to wait on hold. The customer service team member who receives your message will be able to spend ample time looking into your problem to make sure that they are giving you the very best solution. 

You can use the contact for questions about specific products, their features, or applications, assistance with the return or exchange of products, including inquiries about the return policy and process; inquiries related to the status of orders, tracking information, or order history; support for technical issues with products, including troubleshooting and product support, and questions about product warranties, warranty claims, and extended service protection for hand tools, power tools, automotive tools, and other eligible products.

Harbor Freight Contact Form: https://www.harborfreight.com/customer-service-contact-us.html

Harbor Freight Mailing Address

Although this is the slowest method of contacting a Harbor Freight service representative, it can be one of the more convenient avenues. If your issue is not very pressing, you can avoid waiting on hold or constantly checking your email inbox by simply sending in your inquiry or complaint by mail. This is especially helpful if you are looking to make a return or exchange, need to update your mailing address, or want to perform another task that is not time-sensitive. To start your correspondence, send a letter to the following address.

Harbor Freight Corporate Mailing Address:

Harbor Freight
P.O. Box 6010
Camarillo, CA 93011

Harbor Freight Customer Support Website

Outside of business hours, it can be hard to get ahold of a live service agent. Instead of wasting your time or simply leaving a message, you can check out the Harbor Freight website support page. There, you will find an extensive database of frequently asked questions, troubleshooting articles, warranties, and owner’s manuals. There is plenty of information to help you start resolving your problems. You can get help tracking your order, updating your account information, signing up for the Inside Track club, and finding online coupons. You may even find that there is no need to talk with a live agent once you’ve looked through the website. 

Harbor Freight FAQ Page: https://www.harborfreight.com/customer-service-faqs.html

Harbor Freight Social Media

If you find it hard to reach a customer service agent, it can be helpful to visit one of the social media pages that Harbor Freight manages on multiple platforms. Not only can you send messages to service representatives, but you can also connect with other customers who have gone through the same issues you are now facing. That means you will get practical help that has already been tested and proven to work by experience. Social media is a great way to get a mix of professional help and advice from experience. Use the links below to visit Harbor Freight’s respective pages.

• Harbor Freight Facebook: https://www.facebook.com/harborfreight
• Harbor Freight X/ Twitter: https://twitter.com/harborfreight
• Harbor Freight Instagram: https://www.instagram.com/harborfreight/
• Harbor Freight YouTube: https://www.youtube.com/harborfreight
• Harbor Freight TikTok: https://www.tiktok.com/@harborfreight
• Harbor Freight Pinterest: https://www.pinterest.com/harborfreight/
• Harbor Freight LinkedIn: https://www.linkedin.com/company/harbor-freight-tools

About Harbor Freight

Harbor Freight Tools was founded in 1977 as a mail-order tool business dealing with liquidated and returned merchandise. It was initially named Harbor Freight Salvage Company and later rebranded to Harbor Freight Tools in 1985. The first retail store was opened in 1980 in Lexington, Kentucky, to sell returned merchandise from its mail-order business.  Eric Smidt, the co-founder, has been a key figure in the company’s history, serving as its president and later as the chief executive officer. The company remains family-owned, with Eric Smidt still involved in its operations.

The company has since experienced steady growth, and as of 2023, it operates over 1,400 locations in 48 states and has over 26,000 employees in the United States.

Customers appreciate shopping at Harbor Freight for several reasons, as shown by employee and customer reviews. The company values its people and is committed to being a great place to shop, as well as a great place to work, with a focus on providing quality tools for everyone at the lowest prices. Customers also like the great savings and deals offered by Harbor Freight, which are now available in digital formats, including through their website and mobile app. Additionally, the company has served over 75 million customers and continues to grow, indicating a strong customer base and satisfaction. While some negative reviews exist, the overall sentiment from employees and customers suggests that many appreciate the value and shopping experience provided by Harbor Freight.

Harbor Freight Headquarters Location Map