Public Storage Customer Service Number

Public Storage states its purpose right in its company name, providing customers with storage options all over the United States. As a self-storage company, customers can rent storage slots for low introductory prices and host over 2,000 locations with various-sized units for home and business needs. Public Storage provides multiple ways for customers to get in contact with a customer service team for assistance with payments, upgrading storage space, canceling payments, and more. Their customer service team can be contacted in the following ways:

Public Storage Customer Service Number

Public Storage has a selection of customer service numbers that can be contacted for customer needs. Their primary customer service number lets customers inquire about reserving a storage unit at their nearest location. It can also be used to ask questions about self-storage, including available sizes, current availability, and more.

• Public Storage Customer Service Number: 1-800-567-0759 or 800-688-8057

Customers who wish to modify their reservation for a self-storage unit can call the customer service number listed below from advanced book search. They can use this number to get updates about price changes, information about the unit, available discounts, and other concerns.

• Public Storage Customer Service Modify Your Reservation: 888-797-6980

Current public storage users wishing to make a payment by phone can call the number below. For all payments made by phone, transaction fees of up to $20 may be charged for these payment methods.

• Public Storage Customer Service Pay by Phone: 866-444-4747

Customer Service Hours of Operation: Mon-Sat 5:00 am – 10:00 pm PST Sun 5:00 am – 9:00 pm PST

For new customers inquiring about Public Storage and wishing to learn more about their available payment plans, customers can call the sales number listed below for more information.

• Public Storage Customer Service Sales Number: 833-814-3592

Sales Hours of Operation Availability: Mon-Sat 3:00 am – 10:00 pm PST Sun 3:00 am – 9:00 pm PST

Public Storage Mailing Address

Customers wishing to mail Public Storage for business correspondence, claim disputes, legal transactions, and other information needed by mail can use the mailing address listed below to contact their customer service team.

Public Storage Mailing Address:

P.O. Box 25050
Glendale, CA 91221-5050 

Public Storage Email Address

For customers to contact Public Storage by email, customers are encouraged to fill out the contact form available at the top of the page to receive email correspondence. By filling out the contact form, customers can expect a response from their customer service team within two to three business days.

Public Storage Email Address: https://www.publicstorage.com/contact-us

Public Storage Help Center

Public Storage’s Help Center is designed to guide customers to the resources they need for managing accounts, processing payments, switching units, and addressing other service-related inquiries. With an extensive directory covering everything from storage tips to specifics about unit features, customers can effortlessly find the information they need. The search function at the top of the page further simplifies finding answers by allowing searches with specific keywords.

Public Storage Help Center: Visit the Help Center

Public Storage Live Chat

For customers needing assistance with website navigation or specific queries, Public Storage offers a live chat feature. Located at the bottom right-hand corner of the contact page, the live chat connects you with a virtual assistant for real-time support on services, account details, and more.

Public Storage Live Chat: Start a Live Chat

Public Storage Contact Us Form

Direct inquiries can be submitted through Public Storage’s contact form. Filling out this form prompts a response from customer service, typically within three business days, providing a convenient way to receive personalized support.

Contact Us Form: Submit an Inquiry

Public Storage Mobile App

The Public Storage mobile app, available for both iOS and Android, offers a seamless way to manage unit storage spaces, track payments, and access account information.

• Google Play: Download for Android
• Apple Apps: Download for iOS

Public Storage Social Media

Stay updated on discounts, payment plans, and company news by following Public Storage on social media. These platforms also offer a way to reach out to customer service through direct messaging.

• Facebook: Follow on Facebook
• Twitter: Follow on Twitter
• Instagram: Follow on Instagram
• YouTube: Subscribe on YouTube

Why Contact Public Storage?

Contacting Public Storage is crucial for:

• Immediate Support: For quick help with account issues, payment questions, or to resolve concerns about storage units.
• Detailed Inquiries: To get detailed information on storage unit options, availability, and pricing.
• Feedback and Concerns: Providing feedback on your storage experience or addressing service-related concerns.

About Public Storage

Public Storage, the leading self-storage provider in the United States, offers over 2,000 storage units nationwide, including in San Antonio. Established in 1972 and headquartered in Glendale, CA, it operates as a real estate investment trust with good investor relations, ensuring a significant return on investments to its shareholders. Public Storage is renowned for its wide range of storage solutions, including climate-controlled and vehicle storage units, making it the go-to choice for diverse storage needs.

Public Storage Headquarters Location Map