Bristol West provides car insurance to over 43 states within the US, providing people with automobile insurance policies, flexible payment plans, and billing options, and agents and brokers give conveniently packaged insurance policies to customers in need. Customers experiencing issues or concerns with their auto insurance can contact Bristol West’s customer service team through these methods:
Bristol West Customer Service Number
Reach Bristol West’s customer support around the clock at 888-888-0080. They provide a streamlined system for billing inquiries, payment processing, and resolving any policy-related queries.
Claim Filing Assistance
To file a claim, utilize the dedicated claims number 800-274-7865 or send necessary documents through their fax at 855-822-3139. For fraud concerns, call 888-662-6616.
Bristol West Mailing Address
Send any formal documents or communications to the appropriate Bristol West mailing address:
- Claims:
P.O Box 258806,
Oklahoma City, OK 73125-8806
- General Mail:
P.O Box 31029,
Independence, OH 44131-0029
- Overnight (Other than payments):
5990 West Creek Road,
Independence, OH 44131
Bristol West Email Address
For non-urgent inquiries or to schedule a call with a representative, use the email address info@bristolwest.com.
Bristol West Help Center
Bristol West’s help center provides a list of frequently asked questions for new and returning customers, organizes their FAQ based on topic, and includes topics such as claims, payments, return payments, general questions, and text alerts. Through these selections, customers can search their relevant list of questions for assistance with their issues or concerns. Customers can receive a quote from an agent and contact a Bristol West customer service representative for further assistance. Bristol West’s online Help Center offers a resourceful FAQ section for quick answers.
Bristol West Mobile App
Manage your policies and payments through the Bristol West Mobile App, available for both iOS and Android:
Bristol West Social Media
Stay updated and reach out through Bristol West’s LinkedIn and YouTube channels for corporate news and insightful content.
Who Needs to Contact Bristol West Insurance?
- Policyholders: Individuals with Bristol West auto insurance policies, including those holding personal, high-risk, and commercial vehicle insurance.
- Prospective Customers: Those interested in obtaining auto insurance from Bristol West, including specialty and high-risk driver coverage.
- Claimants: Customers needing to file or follow up on insurance claims due to vehicle accidents or other covered incidents.
- Agents and Brokers: Independent agents and brokers working with Bristol West for policy management and client assistance.
Why Would Someone Need to Contact Them?
- Policy Management: To make changes to policies, update contact info, and inquire about coverage options.
- Claims Processing: Assistance with filing claims, understanding the claims process, and updating existing claims.
- Billing and Payments: Queries regarding payment plans, billing cycles, and methods of payment.
- Insurance Information: Understanding the specifics of various insurance products, including discounts, liability insurance, and technology insurance.
- Emergency Assistance: In the event of an accident by high-risk drivers or other emergencies requiring immediate insurance support.
What Kind of Questions/Services/Problems Can the Customer Service Options Help With?
- Insurance Policy Details: Understanding a coverage option, any limitations, and discount eligibility.
- Billing Inquiries: Clarifications on billing statements, payment methods, and possible adjustments.
- Claims Process Guidance: Step-by-step assistance through the claims process, including submission and tracking.
- Policy Renewal and Cancellation: Information on renewing, modifying, or canceling insurance policies.
What Would Be Helpful to Know?
- Coverage Across States: Bristol West operates in over 43 states, offering various auto insurance services suited to different state regulations and customer needs.
- Specialty Insurance Options: Special provisions for high-risk drivers and unique vehicle insurance requirements.
- Online Resources and Articles: Availability of informative articles and resources for customers on their website.
- Independent Agency Network: Bristol West works with the best independent insurance agency, providing a local and personalized service experience.
- Part of Farmers Insurance Group: Offering the reliability and resources of being part of a well-established insurance group.
About Bristol West Car Insurance
Serving over 10 million households with various automobile insurance programs, Bristol West Insurance Company, part of the Farmer’s Insurance Group since 1973, continues to offer tailored solutions across the United States.
Bristol West Headquarters Location Map