Category : | Apparel & Footwear |
Phone | 800-982-9337 |
Address | 5055 North Greeley Avenue, Portland, OR 97217-3524 |
Calling Hours | 8 AM - 11 PM Monday - Sunday |
Website | https://www.adidas.com |
Adidas, a renowned company in the realm of sports clothing and running shoes, has established a robust customer service system. Prioritizing the needs of their customers, Adidas offers diverse avenues for assistance, ensuring that every query or concern is addressed effectively. Their service features are designed keeping in mind the dynamic requirements of modern consumers, from tracking orders to resolving issues related to products. Customers can expect prompt and helpful support, embodying the company’s commitment to customer satisfaction and quality service.
The Adidas customer service number is a crucial point of contact for inquiries ranging from product features to order details. The service team, well-versed in the company’s offerings, including running shoes and clothing, provides personalized help. Customers can use this number to contact knowledgeable representatives ready to address their concerns, offer solutions, and guide them through any issues they might encounter with Adidas products or services.
Phone Support: You can reach Adidas customer service by calling 1-800-982-9337. The phone lines are open from 5:00 am to 8:00 pm PT, Monday to Sunday. Another phone number for their Consumer Relations department is 1-800-448-1796.
Adidas doesn’t offer a direct email that you can use to contact their customer service team, but they do have a contact form you can use to get in touch. Use the below link to access their contact form:
https://www.contactus.adidas.com/adidasUSContact/ContactUs?country=US&brand=adidas&language=en_GB
Here, you will need to input your personal details – if you’ve made an order, you’ll need to have your order number handy as well. You can use this contact form to get help with a current order, payment, returns, or exchanges, Adidas ‘Click and Collect,’ and the Adidas Mobile App.
You may prefer to contact Adidas using traditional mail services. This is the slowest contact mode for those trying to reach the company. Regardless, you can send letters to Adidas at the full mailing address below:
Adidas America,
Inc. Adidas Village
5055 N Greeley Avenue,
Portland, OR 97217
The Adidas live chat feature is a modern solution for customers seeking immediate help. This service allows customers to communicate in real time with Adidas representatives, making it an efficient way to get quick answers to questions or assistance with issues.
Adidas Live Chat: https://www.contactus.adidas.com/adidasUSContact/ContactUs?country=US&brand=adidas&language=en_GB
Next, you must click the ‘Chat’ button on the right-hand side of the page. Adidas live chat agents are available 5:00 am – 8:00 pm (EST) Monday through Sunday.
The customer support site provides you with information on personalized gear, placing orders, buying gift cards, tracking orders, locating stores, and more at https://www.adidas.com/us/help.
While it is relatively basic, the customer support site does help solve common problems that Adidas customers may encounter.
Adidas maintains a significant social media presence – they use their accounts for several purposes. Much of Adidas’ advertisement and sponsorship is done through their social media platforms. They update customers on new arrivals and releases and plans for future apparel. Adidas also interacts with their customers via social media – you can request customer support through their profiles. Below are links to their social media accounts:
Adidas Facebook: https://www.facebook.com/adidas/
Adidas Instagram: https://www.instagram.com/adidas/
Adidas Twitter: https://twitter.com/adidas/
Adidas LinkedIn: https://www.linkedin.com/company/adidas
Adidas Pinterest: https://www.pinterest.com/adidas/
Adidas TikTok: https://www.tiktok.com/@adidas?lang=en
Adidas YouTube: https://www.youtube.com/c/adidas
While Adidas is a trendy brand in the United States, the company is based in Germany. Adidas started in 1924, although it only began using the name Adidas in 1949. The firm initially made sports shoes – such as spiked running shoes. Adidas continues to be a leader in the sporting shoe industry; they manufacture some of the most famous soccer and basketball shoes on the market. But Adidas does much more than produce shoes. They also manufacture sports clothing and equipment.