Alabama Power Customer Service Number

If you use Alabama Power to provide your home with electricity, it’s nice to know you can access the Alabama Power customer service number if you have any problems.

Alabama Power Company is one of the largest power providers in the state of Alabama – that helps thousands of families power their homes and accessories every year! Energy is a vital component in the lives of any modern family, so it’s essential to be sure your power company provides the best electric service to you.

Alabama Power has developed various customer service options if you need to contact their customer service team. We will explore your available options in further detail below!

Alabama Power Customer Service Number

No matter what time of day, your home relies on energy to keep everything running. With the harsh temperatures in Alabama, you need to be confident you have access to power no matter what time of year it is.

Alabama Power’s customer service number is a great way to contact the company if you need to report an outage or find a solution to an electricity-related problem. You can also get help with various payment options or moving your service to a new address. You can call them to get information on the power bill, your account number, outage information, get notified for scam alerts, their business service, automatic payment method, track your billing history, learn more about business faqs, and stay up-to-date with the latest news. 

Alabama Power Customer Service Number: 1-800-245-2244

Alabama Power Report a Power Outage: 1-800-888-2726

You can contact either customer service number 24/7!

Alabama Power Email/Contact Form

If you prefer to contact Alabama Power online, use their contact form. Alabama Power doesn’t have a direct email address; you must use their contact form at https://customerservice2.southerncompany.com/CustService/ContactUs.

Here, you input your customer details and choose a topic you need assistance with. Typical issues include billing inquiries, energy efficiency help, signing up for paperless billing, and setting up auto-pay.

Alabama Power Mailing Address

You can send letters to their headquarters if you would like to correspond with Alabama Power using traditional mail services. 

Alabama Power Mailing Address:

600 18th Street,
North Birmingham, Alabama 35203

If you would like to make payments via traditional mail, address payments to the address below:

Alabama Power Payments
P.O. Box 242
Birmingham, Alabama 35292

Alabama Power Customer Support Website

Alabama Power has built an extensive customer support site to help its clients get answers to common problems. If you head to their general customer support website at https://customerservice2.southerncompany.com/CustService/Overview?mnuOpco=APC, you can find various helpful resources. Here, you can find authorized payment locations, additional contact information, information on stopping or moving your service, and information on obtaining a ‘Letter of Residency.’

Alabama Power also operates a FAQ website that provides answers to common problems. You can find it at the following URL: https://customerservice2.southerncompany.com/CustService/FindAnswers

Alabama Power’s FAQ site can help you find answers to common questions. Common topics include getting your power turned on, deposit information, web payment eligibility, and issues with payment returns.

Alabama Power Social Media

Alabama Power uses social media to interact with its customers – it maintains active social media profiles on most of the major social media networks. Alabama Power uses its social media profiles to get in touch with consumers and provide updates on power outages, weather problems, and new developments in their business. Below are links to their social media accounts:

• Alabama Power’s Facebook: https://www.facebook.com/AlabamaPower/
• Alabama Power’s X/ Twitter: https://twitter.com/alabamapower?lang=en
• Alabama Power’s LinkedIn: https://www.linkedin.com/company/alabama-power-company
• Alabama Power’s Google+: https://plus.google.com/113407154375912480267/about

About Alabama Power

Alabama Power is a significant electricity provider that primarily operates in Alabama. The company is a subsidiary of Southern Company, which has four different electricity subsidiaries in the area. Alabama Power has around 1.4 million total customers – making it one of the largest regional providers in Alabama.

Alabama Power uses various methods to generate power for its customers. They have fossil fuel plants, nuclear plants, hydroelectric plants, and other smaller generators. While the company is a subsidiary, it would be considered the largest company in Alabama if it were to become independent.

Alabama Power Headquarters Location Map