Category : | Computers & Electronics, Wireless |
Phone | 650-253-0000 |
Address | Google Campus, Building 44 1600 Amphitheatre PkyBuilding, 43 Mountain View, CA, 94043 |
Calling Hours | 24/7 365 |
compatibility@android.com | |
Website | https://www.android.com |
If you’re an Android device user, you may periodically experience issues such as battery drain, poor interface response, connection issues, delayed text messages, devices overheating, apps crashing, syncing problems, failed downloads, autocorrect behavior, and cluttered screens. You might need to contact technical support to get these issues resolved.
It can be tricky to contact support via the Google Android customer service number. There are a few ways to contact customer support, but most customer service options will be on your Android device. Much of the contact information below is for a variety of Google products. Keep reading to find out the best way to troubleshoot your Android issues.
You can try to reach someone at the main Google office in California. The number is 650-253-0000, and you can call 24 hours a day, seven days a week.
Unlike most cases where a phone call to the support team is one of the better options, this may not yield the best results. Hundreds of Google products need support. The chances of reaching someone on the phone with Android operating system expertise for your specific device may be near impossible.
While it is an option, one of the other methods below may yield a better customer support experience.
Like the Android customer service phone number, reaching customer care by email may not result in a prompt response or resolution. Your best bet for receiving Android support is to contact the device manufacturer. But if you are sure you need to email Google itself, try the following addresses:
Google’s Headquarters is in California. You can send traditional mail correspondence to the following address:
Google Campus
1600 Amphitheatre Pky
Mountain View, CA, 94043
If you’re a Google One customer, one of the perks of your subscription is access to Google support via live chat. Just open the Google One app and tap “Support” at the bottom.
Live chat is an enhanced support feature only available to Google One subscribers.
Google has an Android Help page at https://support.google.com/android/ that provides tips and tutorials to assist you with common issues or tasks on Android devices.
You can browse help topics such as getting help from the manufacturer of your Android device, setting device permissions, running checks on equipment, taking screenshots and recording audio or video, copying apps and data to new devices, managing apps, setting up or troubleshooting connectivity, managing notifications, and much more.
A link on the main Help page takes you to the Android Help Community at https://support.google.com/android/community/. You can enter the issue you’re having in the search box to see what other Android users have reported, the answers provided, and if there was a resolution that may help you.
The Android Learning Center link will take you to a full tutorial for setting up and getting started with a new Android phone. You can find the Learning Center at https://support.google.com/android/answer/12761388/.
While the Android Help page may not be the best source of support or troubleshooting advice, it does highlight some of the features of the operating system.
Android Enterprise enables businesses to use Android devices and apps in the workplace. It provides businesses with the flexibility to manage their mobile fleet, from locked-down mobile experiences to limited oversight over only business data and apps.
Business customers who use Android Enterprise can visit the Android Enterprise Customer Community website to access tips, guides, and discussion boards.
You’ll find Android Enterprise support resources at https://www.androidenterprise.community/.
Because it’s Google, you can expect an Android presence on social media. Please note that these accounts are not specific to the Android operating system, but are for advertising Google products and features. Any support-related issues you post will likely not receive an answer from support team members.
You can find Google’s Android accounts at the links below.
Customers can comment on the account’s posts, but not send messages.
You can Tweet and send messages to this account. Just be aware that the account is used for Android announcements and introductions to new functionality or apps, and isn’t intended for support issues.
Watch Android-related videos on this channel. Some of them are grouped into helpful Playlists for specific topics.
View Android-related photos and videos on Instagram. The content here is more informative or instructive, and less of a support resource. You can send messages to this account, but this doesn’t appear to be a means to access the support team.
Follow Android’s “official blog” to stay up-to-date on new features, apps, best-use practices, and Google Android press releases.
There does not seem to be an official presence on LinkedIn for Android. Only Google.
Android is a mobile operating system designed primarily for touchscreen devices like mobile phones and tablets. It allows users to manipulate mobile devices intuitively with pinching, swiping, and tapping finger movements. Users can easily link their mobile devices to other Google products, such as cloud storage, email platforms, and more.
The Android operating system runs on over 2.5 billion active devices, including smartphones, tablets, watches, TVs, and even cars.
Developed by Android Inc. in 2003, Google purchased the system in 2005. There have been 14 versions of the operating system released as of today. Most were codenamed as a sweet treat: Gingerbread, Ice Cream Sandwich, Jelly Bean, KitKat, Lollipop, Marshmallow, Nougat, and Oreo. The official mascot of Android is a green robot known as the Bugdroid.
While Google owns the Android mobile OS, the system is open source and freely accessible to anyone, even for commercial use.