Category : | Home Goods |
Phone | 866-436-3393 |
Address | 1 Ashley Way, Arcadia, WI 54612 |
Calling Hours | Monday – Friday: 7:00 AM – 7:00 PM (CT) Saturday: 7:00 AM – 5:30 PM (CT) Sunday: CLOSED |
ecustomercare@ashleyfurniturehomestore.com | |
Website | https://www.ashleyfurniture.com/ |
Ashley Furniture takes pride in offering robust customer service support to address the needs of its customers effectively. At any Ashley HomeStore, a customer service representative can assist with inquiries about furniture products, including living room furniture, office furniture, and mattresses. Whether it’s a question about a warranty, delivery, or financing options, Ashley Furniture ensures that all rights are reserved for the original retail purchaser. Their commitment to customer satisfaction is evident across all store locations in North America and Central America.
For immediate assistance, customers can contact the Ashley Furniture customer service number. This line connects customers directly with knowledgeable representatives who can assist with various issues, from inquiries about a recent furniture purchase to resolving problems with damaged furniture. The customer service team is trained to offer solutions, whether they are related to a warranty claim, parts, and defects, or questions about upholstered fabric and unattached cushions. Ashley Furniture values swift and efficient communication to ensure customer satisfaction.
Ashley Furniture’s customer service hours are as follows:
Monday – Friday: 7:00 am – 7:00 pm Central Time (CT)
Saturday – Sunday: 9:00 am to 5:30 pm Central Time (CT)
Ashley Furniture provides dedicated email addresses for customer inquiries, ensuring a direct and personalized communication channel. This email service is tailored for customers who need detailed assistance with their furniture products, whether it’s about a recent purchase, delivery, warranty claims, or feedback on their store experiences. The email support allows customers to describe their issues at length and attach relevant documentation or images. Ashley Furniture ensures that each email is addressed promptly and with the utmost attention to detail, reflecting their commitment to customer satisfaction and efficient service.
General inquiries: customerfirst@ashleyfurniture.com
Online customer service: ecustomercare@ashleyfurniturehomestore.com
If you prefer to contact Ashley Furniture via traditional mail, you can send letters or requests to their company headquarters in Wisconsin. Their full mailing address is below:
1 Ashley Way
Arcadia, WI 54612
The United States of America
Ashley Furniture has a live chat function you can use if you would like to contact their customer service team. Their live chat team helps individuals with website problems and order issues. Their chat portal is in the bottom right-hand corner of the main contact page: https://www.ashleyfurniture.com/ask-ashley/.
The Ashley Furniture customer support website is a comprehensive resource for customers. It includes detailed information on various topics such as furniture care, warranty details, financing options, and the store locator. This platform is designed to help customers quickly find answers to common questions, access contact information for further support, and learn more about Ashley Furniture’s products and services: https://www.ashleyfurniture.com/ask-ashley/.
Also, you can head to the Ashley Furniture FAQ page at https://www.ashleyfurniture.com/faqs. Here, you will find common questions and answers. Leading topics include questions about replacement parts, promotion codes, in-home delivery, custom orders, Durapella, DuraBlend, and warranty claims.
Ashley Furniture actively engages with customers through its social media accounts. These platforms offer an alternative way to connect with the company, whether it’s for sharing feedback, staying updated on new furniture collections, or seeking customer support. Through social media, Ashley Furniture showcases its commitment to customer engagement and support, offering yet another channel for communication and assistance.
Ashley Furniture’s Facebook: https://www.facebook.com/ashleyofficial
Ashley Furniture’s Twitter: https://twitter.com/AshleyHomeStore
Ashley Furniture’s LinkedIn: https://www.linkedin.com/company/ashley-furniture-homestores
Ashley Furtniture’s Instagram: https://www.instagram.com/ashleyofficial/
Ashley Furniture, founded by Carlyle Weinberger and now led by Todd R. Wanek, stands as a leading furniture retailer in the furniture industry. With a history dating back to its founding in New York, Ashley Furniture has expanded its reach throughout the United States, Central America, and beyond. Known for a wide range of quality furniture products, from living room sets to office furniture, Ashley Furniture continues to innovate and grow, ensuring that it upholds its reputation for quality, design, and customer-centric service.