Category : | Apparel & Footwear |
Phone | 888-843-2836 |
Address | 365 West Passaic Street, Suite 230, Rochelle Park, NJ 07662 |
Calling Hours | 6 AM - 12 AM Monday - Sunday |
Website | https://www.avenue.com/ |
Avenue, headquartered in New Jersey, exemplifies excellence in human services. Its customer service department is dedicated to providing comprehensive assistance to consumers, ensuring their queries and concerns are addressed with utmost care. With a team of skilled customer service representatives, Avenue’s service ethos is centered around timely and effective resolution of customer issues. Whether it’s about an order, payment, or feedback, their employees are trained to handle each question professionally and empathetically. The customer service operates through various channels, including phone, email, and their official website, making it accessible to customers across the United States. Their commitment to customer satisfaction is evident in every interaction, making Avenue a pinnacle in the realm of customer service in the retail sector.
Customers can contact Avenue customer service via their dedicated phone number for immediate assistance. This line is a direct link to knowledgeable customer service representatives who are ready to provide help with orders, and payments, or to address any queries. Available during specified hours, which are prominently listed on the official website and through press releases, this service ensures that customers can get in touch with Avenue at a convenient time. The number, easily found on the Avenue website and through customer information materials, connects consumers directly to the department, facilitating quick and efficient resolution of any issues or questions they may have.
Hours are 24/7.
Avenue also offers a comprehensive ‘Submit an Inquiry’ contact form on its official website, catering to customers who prefer online communication. This form is a convenient option for those seeking assistance outside of regular business hours or for those wishing to document their communication. Customers can detail their queries or complaints, attach relevant documents or images, and submit their tickets directly to the customer service department. This method ensures that every inquiry is logged, tracked, and addressed promptly. Avenue’s commitment to leveraging technology for enhanced customer service is reflected in this user-friendly feature, ensuring that every customer’s voice is heard and their concerns are addressed efficiently.
https://help.avenue.com/hc/en-us/requests/new
If you need to speak with Avenue, but you want to use traditional letters or mail, you can send messages to their headquarters in New Jersey. Keep in mind it may take weeks to receive a response if you use this form of communication – their online contact form is much quicker. Below is the full mailing address for Avenue:
Avenue,
365 West Passaic Street,
Suite 230,
Rochelle Park, NJ 07662
Avenue offers a live chat on the bottom right of the homepage: https://www.avenue.com.
Avenue’s Help Center, accessible through its official website, is a cornerstone of its customer service commitment. Designed to empower customers by providing immediate access to a wealth of information, the Help Center is a comprehensive resource for addressing various queries and concerns. From tracking orders and understanding payment options to resolving issues and providing feedback, the Help Center is intuitively organized, ensuring that customers can quickly find the answers they need. The Help Center is constantly updated to reflect the latest information and includes links to contact the customer service team directly, whether through email, phone, or a ticket submission system. This online platform reflects Avenue’s dedication to modern, efficient, and user-friendly customer assistance.
Avenue has an extensive social media presence that the company uses to advertise its products and communicate with its customer base. Suppose you want to check out the current clothing items on offer, or you need information about a recent promotion. In that case, you can head to their primary social media accounts to get the necessary information. You can also send their customer care team direct messages via these social media platforms. Below are links to their social media accounts:
Facebook: https://www.facebook.com/MyAvenue/
Twitter: https://twitter.com/avenueplus?lang=en
LinkedIn: https://www.linkedin.com/company/avenue-stores-llc
Instagram: https://www.instagram.com/avenueofficial/
Pinterest: http://pinterest.com/avenuestores/
Catering primarily to plus-size consumers, Avenue offers a diverse range of apparel that emphasizes both style and comfort. The brand is renowned for its commitment to quality and inclusivity, ensuring that every person finds fashion that suits their taste and body type. Avenue operates both through physical stores and an extensive online platform, making its products easily accessible to a broad customer base. Their official website is regularly updated with the latest collections, sales, and exclusive online discounts, encouraging customers to explore and shop at their convenience. Avenue’s approach to business is customer-centric, focusing on providing a seamless shopping experience, from browsing their website to the final purchase.