AXS Customer Service Number

If you’ve purchased sports tickets through AXS, it’s nice to know you can use their customer service number if you encounter any problems. As one of the world’s largest distributors of sporting and event tickets, AXS recognizes how crucial it is for you to be able to contact their customer support team. If you run into any problems, there are multiple ways you can get in touch with AXS. The company has developed several avenues to help you find your desired solutions. We will explore AXS’s customer service options in further detail below!

AXS Customer Service Number

If you use AXS to purchase tickets to a concert or sporting event, it’s good to know you can talk to a live person via the AXS customer service number if you have any problems. AXS’s telephone customer service team can help you find information on refunds, AXS Invite will call information, and current order statuses. You can call their customer support team at 1-888-929-7849.

AXS customer service number hours are as follows:

Monday – Friday: 8:00 am to 10:00 pm CST; Saturday – Sunday: 12:00 pm to 10:00 pm CST

AXS Email/Contact Form

AXS does not have a direct email address to their customer service team, but they do have an online contact form that you can use to submit requests. If you’d like to request a refund, cancel an existing order, change ticket locations, or request ticketing information, head to the AXS contact form at https://support.axs.com/hc/en-us. 

AXS Mailing Address

If you would prefer to contact AXS using traditional mail services, you can send letters or requests to their corporate headquarters in Los Angeles, California. AXS’s complete mailing address is below:

Los Angeles Office
425 West 11th Street,
Suite 100
Los Angeles, CA 90015

AXS Live Chat

On the bottom right of their homepage, there is an AXS virtual assistant that is ready to answer any generic questions you may have. 

AXS Customer Support Website

AXS has an excellent customer support website that can be used to find solutions to various problems. This is a perfect option if you don’t want to contact AXS’s customer service team. If you head to https://support.AXS.com/hc/en-us, you will find various topics that can help you with any AXS-related issue you may be having.

The customer support site can help you with ticket delivery, AXS Mobile App, AXS Invite, AXS.com, email alerts, refunds, and canceled events. You can also search a general questions page that can be found here: https://support.axs.com/hc/en-us/categories/200076760-General-Questions.

AXS Social Media Accounts

As a technology company, AXS understands the importance of communicating with customers via social media. AXS has social media profiles on most of the major social media networks. You can contact their customer support team via their social media profiles. AXS also uses its social media pages to update customers on upcoming events, new features, and exciting information about the entertainment industry. Links to AXS’s social media accounts are below:

AXS’s Facebook: https://www.facebook.com/AXS/

AXS’s Twitter: https://twitter.com/AXS

AXS’s LinkedIn: https://www.linkedin.com/company/AXS-com

AXS’s Pinterest: https://www.pinterest.com/AXSEvents/ 

AXS’s Instagram: https://www.instagram.com/axsevents/ 

About AXS

AXS is a prominent player in the event ticketing landscape, serving as a vital link between fans and entertainment experiences across the United States and the UK. Specializing in AXS ticketing, they offer a seamless platform for purchasing tickets, accessing AXS official resale, and utilizing AXS Premium services. Their system, notably featuring the AXS Mobile App, simplifies the ticket purchase process, from selecting seats on a seating chart to finalizing the transaction with accepted payment methods like credit cards and American Express. AXS’s commitment to enhancing the event-going experience is evident in its support for public transportation options to venues and its detailed accessibility guides. Furthermore, AXS’s role extends to managing ticket sales for renowned venues like the Regency Ballroom, Ryman Auditorium, and Opry House, highlighting their significant influence.

AXS Headquarters Location Map