BJs Customer Service Number
| Category : | Retail, Supermarket |
| Phone | 800-257-2582 |
| Address | 350 Campus Dr., Marlborough, MA 01752 |
| Calling Hours | M-F, 8-7 pm, Sat 8 am-6 pm, and Sun 12 pm-6 pm EST. |
| Website | https://www.bjs.com/ |
BJ’s Wholesale Club has been a staple for budget-conscious shoppers along the Eastern seaboard since 1984. Today, BJ’s presence spans 17 states with over 216 club locations, offering members a vast selection of wholesale goods.
BJ’s Customer Service Number
Contact the BJ’s customer service team for inquiries about memberships, product availability, or return policies. They’re equipped to provide detailed information on services, rewards, and club accessibility.
Customer Service Number: 800-257-2582
Corporate Correspondence
For matters requiring a formal approach or investor relations, you may contact BJ’s at their corporate headquarters:
Customer Service Mailing Address:
BJ’s Corporate Office
350 Campus Dr.
Marlborough, MA 01752
Help Center and Live Chat
BJ’s provides a comprehensive Help Center for FAQs and issues. Live assistance is available through their live chat feature during the following hours:
Live Chat Hours:
- Monday – Friday: 8 am – 7 pm EST
- Saturday: 8 am – 6 pm EST
- Sunday: 12 pm – 6 pm EST
Help Center: BJs Help Center
Email Support via Contact Form
For email support, fill out the Contact Us form with your details and inquiries for a prompt response:
Contact Us Form: BJs Contact Us
Mobile App for Enhanced Shopping
The BJ’s mobile app offers a seamless shopping experience. From pre-ordering deli items to accessing digital coupons and checking BJ’s gas prices, the app streamlines your shopping.
Download the App:
Engage with BJ’s on Social Media
Join the conversation and stay updated on the latest deals, seasonal home essentials, and club news via BJ’s social media platforms:
Who Needs to Contact BJ’s Customer Service?
BJ’s Wholesale Club customers, including those with memberships, individuals using their same-day delivery services, shoppers utilizing the BJ’s mobile app for pre-ordering or in-club pickup, and customers making online purchases or seeking credit adjustments, may need to contact customer service. This also extends to users of BJ’s Mastercard and those interested in exploring membership options, gift cards, or taking advantage of BJ’s advanced book search, as well as customers concerned about personal information privacy and website technologies.
Why Would Someone Need to Contact Them?
Contacting BJ’s Customer Service is essential for inquiries about membership terms, order issues, payment methods, and privacy concerns. Customers may also need assistance with the club’s accessibility policy, understanding the use of cookies and similar technologies, managing scanned pages and session monitoring, or addressing queries related to the website’s functionality and performance of cookies. Additionally, those seeking information on the company background, vendor code, or press room or who have questions about specific club locations may find it necessary to reach out via BJ’s customer service number.
What Questions/services/problems Can the Customer Service Options Help With?
BJ’s Customer Service can help with various queries, including membership options, order tracking, details about same-day delivery, using BJ’s Mastercard, and resolving issues related to online purchases. They can also assist with privacy notice inquiries, cookies, and technology-related questions and provide information about the accessibility policy and vendor code. Customers can seek support using the BJ’s app for shopping, pickup, delivery services, and managing personal account information.
What Would Be Helpful to Know?
In addition to the customer service options, BJ’s maintains a strong presence on social media platforms like Facebook, Twitter, Instagram, and Pinterest, which can help stay updated on the latest deals, promotions, and company news. BJ’s also provides a comprehensive Help Center with a range of frequently asked questions, enhancing functionality for customers to find quick solutions. Established in 1984 and has undergone several restructurings, BJ’s has a rich company history and has grown into a well-known wholesale chain serving the eastern seaboard of the United States.
About BJ’s Wholesale Club
BJs has emerged as an independent discount chain from its origins under Zayre and through various restructurings. They prioritize customer care, offer a corporate membership program, and support community engagement through multiple services.
