If you use Breville appliances in your home, the Breville customer service number is a great resource if you run into any problems. As one of the world’s largest providers of home appliances, Breville must stay on top of the customer service game. While Breville is an Australian company, they still have USA-specific customer service teams in place to help people in the United States. There are plenty of different customer service options available to you as a Breville customer. In this article, we’ll explore these options in further detail.
Breville Customer Service Contact Details
- Customer Service Number: If you encounter any issues or have inquiries about Breville products, contact 1-866-273-8455 during business hours: Monday – Friday, 8:00 am – 5:00 pm (PST).
Breville Email and Contact Forms
- Contact Form: To communicate via email, Breville offers an online contact form at Breville Support. Submit your query, and expect a prompt response to the email provided.
Breville Mailing Address
If you need to speak with Breville via mail, you won’t have to worry about sending letters abroad. While the company headquarters is in Australia, they also have a head office in the United States that helps handle local business. If you would like to send mail to Breville, you can do so by directing it to their California office. If you prefer traditional mail, address your correspondence to:
Breville USA,
19400 South Western Avenue,
Torrance, CA 90501
Breville Customer Support Website
- Support Portal: Visit www.brevilleusasupport.com for an extensive range of support topics, from troubleshooting to care instructions for various Breville products.
Breville Social Media Engagement
If you’re looking to speak with Breville via social media, they have pages dedicated to interacting with their USA customer base. You can stay up-to-date on announcements and new product releases, as well as other company-related information. If you’d like to speak with Breville, you can also send direct messages on their social media pages. Below are links to their most popular social media accounts:
Who Needs to Contact Breville?
Breville’s customer service is essential for:
- Homeowners: Individuals using Breville appliances like espresso machines, smart ovens, and coffee makers in their homes.
- Coffee Enthusiasts: People passionate about their coffee routine, relying on Breville’s barista express or other coffee-related appliances.
- Small Business Owners: Those running cafes or small eateries where Breville’s commercial-grade products are utilized.
Why Would Someone Need to Contact Them?
Customers might need to contact Breville for reasons such as:
- Technical Assistance: Issues related to appliance functionality, like an espresso machine not working correctly or a smart oven malfunctioning.
- Warranty and Repairs: Inquiries about warranty coverage or setting up a repair appointment for a Breville appliance.
- Product Inquiries and Advice: Questions about features of Breville products or advice on which appliance suits their needs.
- Replacement Parts: Seeking replacement parts like a steam wand for an espresso machine or a burr grinder.
- Maintenance Queries: How to properly clean and maintain Breville appliances from milk stain, including descaling any coffee machine.
What Kind of Questions/Services/Problems Can the Customer Service Options Help With?
Breville’s customer service can assist with:
- Product Functionality: Help with operating the Breville espresso machine, smart oven, Breville coffee maker, etc.
- Troubleshooting: Solving issues like a malfunctioning steam wand or inconsistent grind size in a coffee machine.
- Maintenance Advice: Guidance on cleaning and maintaining appliances to ensure longevity.
- Warranty and Repair: Information on warranty coverage and how to send products for repair.
- Part Replacement: Assistance in ordering replacement parts for various appliances.
What Would Be Helpful to Know?
- Breville’s Website Support: Offers extensive information on product use, care, troubleshooting, and warranty details at Breville Support.
- Product Registration: Customers can register their Breville products online for better service and product support.
- Specialized Support: Specific inquiries like latte art techniques with the Breville Barista or brewing tips for a Breville espresso machine.
- Privacy and Cookie Policies: Understanding how Breville uses personal information and cookies for an optimized user experience.
- Social Media Interaction: Engaging with Breville on social platforms for updates, tips, and direct messaging options.
- No Live Chat: Currently, Breville does not offer a live chat option for customer service.
About Breville
Starting as a small appliance maker in Sydney, Australia, Breville has become a global powerhouse for innovative kitchen products, from iconic espresso machines to smart ovens.
What Breville Offers
- Products: From barista-quality espresso machines to the versatile Breville Smart Oven, find the appliance to suit your kitchen needs.
- Customer Care: Expert service and detailed product support are just a call or click away.
- Repairs and Parts: Access to genuine parts and guidance on the repair process for Breville products.
Breville Headquarters Location Map