Bridgecrest, known for its robust vehicle loan services, is committed to offering accessible customer support. With auto loans provided through partners like DriveTime, Bridgecrest ensures seamless loan management for its customers. Here are several ways to contact customer service through their contact information for immediate assistance.
Bridgecrest Customer Service
Customer Service Number
For direct queries or concerns regarding vehicle loans, contact Bridgecrest at 800-967-8526.
Bridgecrest Mailing Address
Customers attempting to make payments to their Bridgecrest account can do so by using the mailing address below. Customers can also inquire about correspondences, claims, and legal disputes through their mailing address to request statements and other account information. For payments or written inquiries, utilize:
Bridgecrest Customer Service
P.O BOX 842695,
Los Angeles, CA 90084-2695
Bridgecrest Email Support
For detailed queries, email customerservice@bridgecrest.com and expect a prompt response within 24 to 48 hours.
Bridgecrest Help Center
Bridgecrest’s Advice Center is a treasure trove of information covering various topics from account management to insurance claims. Visit Bridgecrest Advice Center for self-service support.
Bridgecrest Payment Solutions
Explore convenient payment methods tailored to your lifestyle by visiting Bridgecrest Payment Options.
Bridgecrest Mobile App
Download Bridgecrest’s mobile app for iOS or Android to effortlessly track payments and reach out to customer service.
Bridgecrest Social Media
Stay updated on the latest from Bridgecrest and reach out via social platforms:
Who Needs to Contact Bridgecrest?
Individuals who should consider contacting Bridgecrest include:
- Auto Loan Customers: Those who have vehicle loans through Bridgecrest, especially customers with auto loans through financial companies like DriveTime.
- Individuals Facing Financial Challenges: Customers experiencing difficulties like missed payments or requiring assistance with loan management.
- Victims of Car Accidents: For those needing guidance on filing insurance claims or repair claims related to their financed vehicles.
Why Would Someone Need to Contact Them?
Customers may need to contact Bridgecrest for various reasons:
- Loan Management Inquiries: Understanding loan terms, seeking information about payment schedules, or enrolling in autopay features.
- Insurance Claim Assistance: Guidance on how to proceed with insurance claims after a car accident, including steps for filing repair claims.
- Addressing Payment Concerns: Queries related to making payments, understanding late charge policies, or reviewing payment history.
- Vehicle-Related Issues: Assistance with lost, stolen, or repossessed vehicles and queries about vehicle warranties.
What Kind of Questions/Services/Problems Can the Customer Service Options Help With?
Bridgecrest’s customer service can assist with:
- Auto Loan Repayment: Guidance on managing auto loan repayments effectively.
- Insurance Claims and Accidents: Help with navigating insurance processes after accidents.
- Vehicle Repossession and Warranties: Support for customers dealing with repossessed vehicles or seeking warranty information.
- Tax Refund Benefits: Advice on utilizing tax refunds for auto loan payments.
What Would be Helpful to Know?
- Payment Options: Detailed information on various loan payment methods, including online and in-person payments.
- Customer Service Availability: Knowing the customer service department’s hours for phone support can help customers plan their inquiries.
- Social Media Interaction: Bridgecrest maintains an active presence on social media platforms like Facebook and Twitter, where customers can receive updates and contact customer service.
- Corporate Presence: Bridgecrest is based in Phoenix, part of a larger network of loan servicing companies offering specialized services in auto loan repayment and servicing.
About Bridgecrest
Adept at servicing auto loans for DriveTime and affiliates, Bridgecrest has facilitated over 220,000 customers with loan servicing since 2016.
Bridgecrest Headquarters Location Map