Capital One Auto Finance Customer Service Number

 Capital One Auto Finance is Capital One’s auto financing service, providing customers with financing options for new and used vehicles. Customers, either new or banking with Captial One, can engage with Capital One’s auto financing services through an online approval to refinance or pay off their vehicle over time. To assist with a current auto loan, Capital One Auto Finance provides their customers with customer support options to address any issues or concerns by phone, mail, and online services.

Capital One Auto Finance Customer Service Number

Capital One Auto Finance has a customer service number that you can call for questions and concerns related to auto loans, like qualification requirements, credit application processes, and monthly payments. Customers with an auto loan with Captial One can contact their service number to change payment methods or ask questions about owning lien-free vehicles, selling cars with outstanding balances, total loss vehicle concerns, and more.

Capital One Auto Finance Customer Service Number: 1-800-946-0332

Capital One Auto Finance General Fax Number: 1-866-722-0410

Hours of Operation:
Mon – Fri: 9 am to 8 pm ET with 24-hour automated assistance

New customers interested in a Captial One loan for either a new or used vehicle can contact their application customer service number below.

Capital One Auto Finance Customer Service New Applications: 1-800-689-1789

Hours of Operation:
Mon – Fri: 9 am – 9 pm ET
Sat: 10 am – 7 pm ET with 24-hour automated assistance

Customers seeking out specific information about auto refinancing options can call the refinancing customer service number below for more information.

Capital One Auto Finance Customer Service Auto Refinance: 1-833-292-8336

Hours of Operation:
Mon – Fri: 9 am – 9 pm ET with 24-hour automated assistance

Capital One Auto Finance Customer Service Mailing Address

Capital One customers with auto loans can also get in contact with their customer service team by mail for correspondence about their current auto loan or starting a new credit application. Customers can use the available mailing addresses listed below for payments, overnight payments, correspondences, and other concerns.

Capital One Auto Finance Customer Service Mailing Address: 

Capital One Auto Finance
7933 Preston Road
Plano, TX 75024-2302

Capital One Auto Finance Customer Service Payments: 

Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

Capital One Auto Finance Customer Service Overnight Payments: 

Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

Capital One Auto Finance Customer Service Contact Form

To reach out to Captial One by email, customers can engage with their contact form to submit feedback to the company regarding their services or to get corporate information. Customers can provide both positive and negative feedback by filling out the contact form through the link below, and by doing so, their customer service team will typically respond within three business days.

Capital One Auto Finance Customer Service Contact Form: https://www.capitalone.com/contact/auto-financing/feedback

Capital One Auto Finance Customer Service Help Center

For all questions regarding their financing options, application documents, or a new or existing auto loan, Capital One Auto Finance provides a comprehensive FAQ center to answer common questions and help with any concerns. Their FAQ center organizes their center based on category, allowing customers to search through the available categories for answers to their concerns, including:

General: Their general section focuses on topics related to account management, feedback options, and other concerns, including questions such as how to view auto loans online, how to dispute information on credit reports, and more. 

Payment: Capital One’s payment section focuses on all questions regarding payments, including how to change due dates, learn more about available payment options, find out how long payments take to process, and more. 

Payoff: Their payoff section handles all questions related to paying off auto loans, including receiving titles, available payment methods, and selling cards with debt. 

Total Loss: Customers who have experienced accidents with cars deemed total loss can find all information related to receiving insurance repair money, filing claims for GAP coverage, and other relevant concerns. 

Loan: Their loan section handles all transaction details related to customer loans, including what to do when you move to a different state, how interest works through their loans, and how late payments affect the loan.

Credit Report: This section helps consumers navigate how to get a credit report, why it’s necessary for their credit application, and what they can expect from the process. 

Capital One Auto Finance Customer Service Help Center: https://www.capitalone.com/auto-financing/faq/

Capital One Auto Finance Customer Service Support Center

Capital One’s support center presents all available contact information for both new and returning customers to make payments and reach out to their customer service team. By visiting this page, customers can find phone numbers, fax numbers, and mailing addresses. Be sure to look specifically for auto financing product information to find the correct contacts for their auto financing department.

Capital One Auto Finance Customer Service Support Center: https://www.capitalone.com/support-center/auto/contact

Capital One Auto Finance Customer Service Mobile App

Capital One’s Auto Finance mobile app can be used to help customers access and manage their auto loan payments, keep track of due dates, and check in on loan statements. You can download the mobile app for both iOS and Android devices, and through the mobile app, customers can also contact their customer service team through their messaging platform.

Google Play: https://play.google.com/store/apps/details?id=com.konylabs.capitalone 

Apple: https://apps.apple.com/us/app/capital-one-mobile/id407558537

Capital One Auto Finance Preapproval Offer Customer Service

Capital One Auto Finance sometimes sends preapproval offers by mail or email to prospective customers with a higher-than-average credit score. If you receive one, you can visit the following page to view the terms of your offer, learn more about the qualification process, and decide whether to accept the offer. Once accepted, you’ll answer a few questions to complete the preapproval process. Once approved, you can begin shopping for your vehicle.

Capital One Auto Finance Preapproval Offer Customer Service: https://www.capitalone.com/auto-financing/refinance/preapproval-offer/ 

Capital One Auto Finance Customer Service Social Media

Capital One Auto Finance also provides social media accounts that customers can use to follow their company for the latest updates regarding their services. You can also use these social media channels to contact their customer service representative for further information about their account and loan options.

Facebook: https://www.facebook.com/capitalone 

Twitter: https://twitter.com/CapitalOne 

Instagram: https://www.instagram.com/capitalone 

YouTube: https://www.youtube.com/user/capitalone/ 

LinkedIn: https://www.linkedin.com/company/capital-one/

About Capital One Auto Finance

Capital One is a financial company that offers a broad selection of financial products and services to consumers and businesses, including checking accounts, money market accounts, and loans. Capital One Auto Finance is Captial One’s auto finance department, which handles auto loans and lending services for consumers interested in buying a new or used vehicle or refinancing their current vehicle. 

Capital One Auto Finance works directly with several participating dealer locations to provide quick and convenient preapprovals, allowing consumers to shop prepared knowing how much they can afford for a vehicle before starting the buying process. It even offers an Auto Navigator tool to help customers find their next vehicle based on the amount the lender approved them for.

Customer Service Number: 800-689-1789 

Address:

3901 N.
Dallas Pkwy.,
Dallas, TX, 75093 

Website: http://www.capitalone.com/autoloans 

Contact Points: Phone, mail, contact form, social media 

Services Supported: Auto financing, auto loan services

Capital One Auto Finance Headquarters Location Map