Caresource Customer Service Number

The CareSource customer service phone number provides a simple way for members to get the answers they are looking for about their health care insurance. Insurance can sometimes feel overwhelming and confusing, so it’s common for consumers to have questions about their coverage or claim process. Fortunately, CareSource provides several different ways for a CareSource member to get the assistance they need. Whether it’s a question about a state-sponsored plan like MyCare Ohio, an inquiry to the nurse advice line, or a claim status check, you have a number of different options at your disposal. We will walk through all of them in this article, and you’ll be able to pick the one that suits your needs best.

CareSource Customer Service Number

When questions come up about insurance, it’s reassuring to know that help is just a phone call away. That’s certainly the case when it comes to dealing with CareSource, but please be advised that contacts for customer service will vary depending on which state you have coverage in and what kind of coverage you have. The following list includes CareSource’s various phone numbers for your convenience.

CareSource Medicare Advantage Customer Service Number:

Ohio Member Services: 1-844-607-2827

CareSource Medicaid Customer Service Number: 

Ohio Member Services: 1-800-488-0134

Michigan Member Services: 1-833-593-1755

Indiana Member Services: 1-844-607-2829

Georgia Member Services: 1-855-202-0729

CareSource MyCare Ohio Customer Service Number: 

Member Services: 1-855-475-3163

General customer service hours are between 8 am and 5 pm, Monday through Friday, with closures on major holidays.

CareSource Contact Form

CareSource does not provide email addresses for a CareSource member to reach out electronically. However, it does include a contact form for members who log into their online accounts using this link: https://my.caresource.com/login

You can also use the following contact form for general inquiries about CareSource plans, eligibility, and finding a primary care provider who accepts CareSource.

CareSource Contact Form: https://secureforms.caresource.com/en/MemberInquiry/oh

CareSource Mailing Address

If you need to reach CareSource via the mail for specific feedback, you can use the main corporate address below. Please be advised that CareSource has offices in different states, so mailing addresses for some correspondence will vary. You can visit this link below for CareSource office locations: https://www.caresource.com/about-us/contact-us/ 

CareSource Mailing Address:

CareSource

P.O. Box 8738

Dayton OH 45401-8738

CareSource Customer Support Website

Since CareSource serves members and providers in multiple states, you can be certain the company has its hands full on the customer service front. You can use their FAQ page instead if you’d like to find a quick answer to your question rather than contacting CareSource by phone, mail, or contact form. This page offers helpful information about each plan and what it covers, like prescriptions, lab work, and specialist visits.

CareSource Customer Support Website: https://www.caresource.com/members/education/faqs/ 

CareSource Mobile App

The CareSource mobile app, available in the App Store and Google Play, provides a convenient way for a CareSource member to update their personal information, view their I.D. card, check claims for their Medicaid plan, and access other helpful tools that allow them to stay on top of their health care. 

CareSource Mobile App: https://www.caresource.com/members/tools-resources/caresource-mobile-app/ 

CareSource Social Media Accounts

CareSource maintains a presence on major social media platforms. You can connect with the company at the links listed below.

• CareSource Facebook: https://www.facebook.com/CareSource/
• CareSource X/Twitter: https://twitter.com/caresource
• CareSource Instagram: https://www.instagram.com/caresource/
• CareSource Pinterest: https://www.pinterest.com/caresource/

About CareSource

CareSource is a healthcare company that’s based in Dayton, Ohio. In addition to providing assistance with Medicare, Medicaid, and the healthcare marketplace to residents in their home state, CareSource also serves residents in Indiana, Kentucky, Georgia, Michigan, and West Virginia.

Caresource Headquarters Location Map