Phone | 800-223-6527 |
Address | 425 Phillips Boulevard, Ewing, NJ 08618 |
Calling Hours | 8:30 AM - 11:30 PM Monday - Friday, 9 AM - 4 PM Saturday |
customerservice@loanadministration.com | |
Website | https://www.cenlar.com |
It can sometimes seem as if loans and questions are joined at the hip, and the staff on the Cenlar FSB customer service phone number fully understand that. Mortgages can be tricky to understand for homeowners, and it requires the deft hand of a professional who can walk clients through the process to ensure they understand everything. That’s what the folks on the customer service line aim to do, and the company also provides several other ways for homeowners to get assistance. We’re going to take a look at them in this article, and you can then pick the one that suits you best.
There’s no way to avoid it. By nature, a mortgage can generate questions. Payoff balances, escrow, maturity dates, and loan documentation inquiries are among the many questions that can come up during the average day. This is true for both loan officers and homeowners, and Cenlar is there to help as needed.
To reach a helpful Cenlar customer service representative about your mortgage and loan questions, you can dial 1-800-223-6527.
Hours:
Mon-Fri 8:00 AM-6:00 PM EST
Sat 8:00 AM-12:00 PM EST
There will be times when mortgage questions come up, and you don’t have time to sit on the phone. Thankfully, the company provides a few options for you to get in touch with them. For starters, you can head to the website’s contact page, which is located here.
https://www.cenlar.com/contact
You’ll find the Cenlar customer service number, a login area, and a contact form button for financial institution clients. This contact form is for credit union, bank, and mortgage company clients. You can set up online access for your borrower account if you haven’t done so already. Simply click the homeowner login button, and you’ll be brought here.
https://www.loanadministration.com/cenlarfsb/#/login
If you need to set up your account, you can do so by clicking the login button, clicking the register button, and then filling in your personal information.
The app is another way you can access your account information. Here, you can make your monthly payment and access loan management tools.
Apple Store: https://apps.apple.com/us/app/cenlar-mobile/id1490450466?mt=8
Google Play: https://play.google.com/store/apps/details?id=com.cenlar.fsb.mobile&pli=1
You may find that you need to physically mail something to Cenlar, and you can do so at the below address. However, matters that need an immediate inquiry would be best handled through a customer service call.
Cenlar Operations Center
425 Phillips Boulevard
Ewing, NJ 08618
After you register and log in to your account, you’ll have access to the online chat in the Cenlar portal. This is another place where you can ask any mortgage and loan questions.
While Cenlar doesn’t have a massive presence on social media, there are ways to get a hold of the business for those who prefer to contact them this way. However, you should note that sensitive financial and personal information would be best handled on the phone with a representative or by logging into your account online. If you’d like to send an inquiry or provide general feedback on your experience, you can reach Cenlar at these links.
Cenlar Facebook: https://www.facebook.com/CenlarFSB/
Cenlar Instagram: https://www.instagram.com/cenlarfsb/
Cenlar LinkedIn: https://www.linkedin.com/company/cenlar-fsb
Cenlar is located in Ewing, NJ, and is considered one of the nation’s top loan and mortgage servicing providers. The business can trace its roots back to 1912 when the Centennial Savings and Loan Association was founded. Fast forward to 2013, and the company celebrated the servicing of its one-millionth loan. Cenlar shows no signs of slowing down either, as recent years have seen an addition of new buildings to house employees and an expansion of areas serviced.