Centerpoint Energy Customer Service Number
| Category : | Utility |
| Phone | 713-659-2111 |
| Address | P.O. Box 4981, Houston, TX 77210-4981 |
| Calling Hours | 7:00 AM - 7:00 PM Monday - Friday |
| Website | https://www.centerpointenergy.com/ |
If Centerpoint Electricity powers your house, it’s nice to know that you have their customer service number handy if anything goes wrong. Centerpoint Energy is one of the nation’s most prevalent utility providers, and it has hundreds of thousands of customers in the United States. If you experience a power outage or gas leak, it could cause serious problems for you and your family.
Fortunately, Centerpoint Energy has several different customer service options to help their customers solve problems. This article will explore all the different avenues you can take to contact the Centerpoint Energy customer care team in your service area.
Centerpoint Energy Customer Service Number
Electricity is serious business, so sometimes you’ll need to speak with a live person to resolve your issue. Centerpoint Energy has several different customer service numbers you can call if you need help with any of their services. The number you call will depend on the type of problem you’re having.
Centerpoint Energy Customer Service Number, Natural Gas: 713-659-2111 or 800-752-8036
Hours: Monday through Friday, 7:00 am – 7:00 pm
Customers use this number to make billing inquiries, change service locations, check rates, stop services, and request meter assistance. If you need to report a gas leak, you should call the same number.
Centerpoint Energy Customer Service Number, Electricity: 713-207-2222 or 800-332-7143
Hours: Monday through Friday, 7:00 am – 7:00 pm.
You can also call this number to report downed power lines.
Both numbers have automated responses available 24/7. Live staff are only available during the stated hours.
Centerpoint Energy Email/Contact Form
If you would like to contact the Centerpoint customer service team using the Internet, you should do so using their online contact form.
Centerpoint Energy/Contact Form: http://www.centerpointenergy.com/en-us/CustomerService/Pages/CNP_Forms/Contact-Customer-Service.aspx?sa=ho&au=bus
Centerpoint Energy Mailing Address
If you prefer to send payments or correspondence to a physical mailing address, Centerpoint Energy accepts mail to their office address in Houston. You can find their full mailing address below:
Centerpoint Energy Mailing Address:
CenterPoint Energy, Inc.
P.O. Box 4981
Houston, TX 77210-4981
Centerpoint Energy Customer Support Website
If you need help with a Centerpoint Energy product or service but don’t want to contact their customer support team, you can use their customer support website to get help. Centerpoint Energy doesn’t have a direct customer service website, but if you head to their homepage, you’ll see a tab at the top of the page titled ‘Customer Service.’ This will provide a drop-down menu that can help with reading meters, reporting outages, paying bills, changing payment information, and managing your account. Just select which subsection pertains to your problem!
Centerpoint Energy Website for Support Options: http://www.centerpointenergy.com/
Centerpoint Energy Social Media
Centerpoint Energy has a presence on most of the major social media networks. They encourage their customers to use their other customer support channels to make inquiries, but they still interact with customers using their profiles. Centerpoint Energy also uses its social media presence to post alerts, offers, and industry information. You can find the links to their social media accounts below:
- Centerpoint Energy Facebook: https://www.facebook.com/CenterPointEnergy/
- Centerpoint Energy Twitter: https://twitter.com/energyinsights
- Centerpoint Energy LinkedIn: https://www.linkedin.com/company/centerpoint-energy
About Centerpoint Energy
Centerpoint Energy is one of the largest utility providers in the United States. The company was formerly known as Reliant Energy. The company started doing business in 1882 and has since grown into a multi-billion-dollar corporation. Centerpoint Energy provides natural gas and electricity services to its client base. The company’s headquarters is in Houston. The firm employs over 8,000 people nationwide. At Present, Scott Prochazka is the CEO of the company. Centerpoint Energy is on the New York Stock Exchange.
