Category : | Communication & Media |
Address | 1 Montgomery St., San Francisco, CA 94108 |
Calling Hours | Monday to Friday: 8 a.m. - 8 p.m. Eastern Time (ET) |
hello@checkr.com | |
Website | https://checkr.com |
Checkr stands at the forefront of the background screening industry, offering innovative solutions that harness the power of machine learning and artificial intelligence. Established in 2014, this American technology company is committed to transforming the background check process into a more efficient, equitable, and transparent experience.
By providing rapid and reliable access to background information, Checkr empowers organizations for employment verification to make informed hiring decisions and enables individuals to manage their professional profiles proactively. Recognized for its pioneering approach, Checkr has been acknowledged as one of Fast Company’s most innovative security companies in 2020 and continues redefining the standards of background screening in modern human services.
Checkr prioritizes customer support and inquiries through digital channels, ensuring efficient and comprehensive assistance. While a direct customer service number is currently unavailable, clients are encouraged to utilize Checkr’s online resources and contact forms for prompt and detailed support regarding background checks, report discrepancies, or any complaints related to the company’s services.
Checkr Customer Service Number: Not available
Checkr is headquartered at a prime location in San Francisco, California. While they do not offer a mailing address for customer service correspondence, the physical address of their headquarters is provided below.
Checkr Mailing Address:
Checkr
1 Montgomery St.,
San Francisco, CA 94108
Checkr encourages clients to utilize their digital contact information for any inquiries or support needs, ensuring prompt and efficient assistance.
Checkr facilitates customer inquiries and support through its email address. This channel is ideal for submitting documents and addressing personal information background check concerns. Clients and candidates alike can use this email for detailed and documented communication with Checkr’s support team. Checkr assesses the scope of the email, and a representative responds accordingly.
Checkr Email Address: hello@checkr.com
Checkr’s Customer Service Help Center serves as a comprehensive resource hub. This online center is rich with detailed guides and insights, covering various topics, including screening types, dashboard navigation, partner integrations, international screenings, and more. Whether you’re seeking to refine your understanding of Checkr’s features, learn how to conduct reviews on information, request background checks, or manage payments for Checkr’s services, the Help Center provides in-depth support.
Checkr Help Center: https://help.checkr.com/hc/en-us/categories/202502548-Customers
Checkr’s Candidate Help Center is a specialized support platform for individuals undergoing background checks. This resource-rich center provides candidates with information about the background check process and accessibility guidelines, offering guidance on topics such as motor vehicle identification number record checks, record updates, health screening, dispute resolution, identity theft, and various other screening services. Additionally, Checkr customers can find assistance with account management and other related services.
Checkr Candidate Help Center: https://help.checkr.com/hc/en-us/categories/360002478633-Candidates
Whether you’re seeking to deepen your understanding of the hiring landscape or looking for specific guidance on utilizing Checkr’s services, the Resource Library is your comprehensive guide. It is designed to equip you with the necessary knowledge and tools to navigate the complexities of modern hiring practices. This extensive library is stocked with the latest guides, insights on safety practices for social services, strategies for reducing hiring bias through the screening process, and beginner-friendly introductions to API technology, among other resources.
Checkr Resource Library: https://checkr.com/resources
Checkr enhances customer interaction and support through its Live Chat feature, providing an immediate and interactive communication channel. This feature, conveniently located at the bottom right-hand corner of each page on the Checkr website, allows customers to engage with an automated system for quick and efficient assistance.
Whether you have queries about account management, need guidance on processing payments, or face any other issues or concerns, Checkr’s Live Chat is ready to provide real-time support, ensuring that your questions are addressed promptly and effectively.
Checkr Website for Live Chat: https://checkr.com/ (available in bottom right page corner)
Another way for customers to get in direct contact with Checkr is through their contact form. Customers can submit a request to speak with a representative by selecting the available topics through the drop-down menu and then submitting a message based on the question or concern. From there, a customer service representative will contact them as soon as possible.
Checkr Contact Us Form: https://help.checkr.com/hc/en-us/requests/new
Checkr maintains an active presence on various social media platforms, offering customers and followers a way to stay connected with the latest updates, news releases, and technological advancements. These platforms also provide an avenue for engaging with Checkr’s community and receiving timely support.
Checkr is an American technology company that provides background checks and employee screenings. It was listed as one of Fast Company’s most innovative security companies in 2020. Established in 2014, the company speeds up the background-checking process through artificial intelligence and machine learning and recently launched a self-background-checking service in 2018 for job applicants searching for employment opportunities.