Category : | Online Retail |
Address | 1400 Stellar Dr. Oxnard, CA 93033 |
colourpop@colourpop.com | |
Website | https://colourpop.com |
As a brand known for its affordable pricing and social media collaborations, ColourPop has become one of the most popular cosmetics brands to provide cruelty-free makeup products. Because of its success, ColourPop has won awards for its beauty products and has thousands of customers because of its product quality assurance and care. Customers experiencing issues with ColourPop cosmetics and services can contact the customer care team through the following methods for assistance:
ColourPop does not provide a phone number for customer service inquiries. Therefore, you can’t call to talk to a person to address your issue in real-time. Instead, the customer care team recommends users search through their Help Center for answers to their questions and concerns. Customers needing direct help with their orders and services can submit a request through their contact form for more information.
ColourPop Customer Service Number: N/A
ColourPop provides a Help Center where customers can engage with their articles and search for questions or concerns about cosmetics, products, and services. Here, users can search through topics like Order Issues, Delivery, Returns and Refunds, Promos, Products and Stock, and more.
ColourPop Customer Service Help Center: https://support.ColourPop.com/hc/en-us
The main method for getting in touch with ColourPop customer service is via the contact form. Simply choose the title of your issue from the drop-down menu and enter your request details in the content box. For example, you can pick “Order Issues” if you’re having problems making a purchase or at checkout. Then, describe your checkout issue in detail in the provided box.
Moreover, be sure to fill in the mandatory fields like your email address, name, and order number to ensure your request is successful. You can read the Company Privacy Policy if you have reservations about providing personal information. In any case, ColorPop takes strict measures to protect your information from any untrustworthy third-party website.
You can submit numerous requests, including shipping inquiries, suggestions, technical difficulties, and more.
Finally, you can submit your customer service request from any device with an internet connection, including your mobile phone, PC, or tablet.
ColourPop Customer Service Contact Us Form: https://support.ColourPop.com/hc/en-us/requests/new
Once submitted, customers can expect a response from their customer support team within 24 to 48 hours during their hours of operation, Monday – Friday, 8 am – 5 pm PST.
If you’re interested in receiving promotional updates from ColourPop, then sign up for the newsletter. This is a great way to stay updated on new releases, promotions, sale items, and discounts.
Sign up for the ColourPop Newsletter: https://colourpop.com/pages/email-signup
You can also opt out of the promotional updates at any time.
There’s also a ColourPop sweepstakes and contest rules page in case you want to enter the ColourPop contest. Here, you can learn about giveaways, contest rules, and terms and conditions.
ColourPop Sweepstakes and Contest Rules Website: https://colourpop.com/pages/colourpop-cosmetics-sweepstakes-and-contest-rules
Again, there is a limit to the number of customer service channels you can use to contact ColourPop. The company does not provide a mobile app for its customers. The customer service team operates entirely through its webpage.
Customers can follow ColourPop on social media to keep up with the latest collaborations from their favorite creators and learn about the latest discounts for their products. Social media accounts such as Twitter and Instagram provide promotional offers and news announcements from their company for the latest product drops, and customers can use their social media to contact a representative for order assistance.
Established in 2014, ColourPop provides affordable cosmetics and makeup products to consumers within the United States. Based in Los Angeles, the company sells brand products through its website and at Ulta Beauty locations across the country and frequently collaborates with creators and brand names based on current social media trends.