Dasher Customer Service Number

DoorDash, Inc. is one of the most popular providers of food delivery and online food ordering services in the US and the largest. It provides its services with contracted workers known as “Dashers .” DoorDash customer support provides ample support services for these contractors, enabling them to perform their jobs quickly and safely.

Dasher Customer Service Number

The Dasher phone number is a primary lifeline of support for those working as Dashers. This phone number provides support 24/7, 365. Dashers can address information about earnings, payments, and other issues facing Dashers through this number.

Dasher Customer Service Number: 855-431-0459 

A 24/7 helpline is one of the phone numbers used by Dashers to resolve immediate issues or concerns. Contact Doordash today to get the required support. 

Dasher Mailing Address

Mailing Address: 

901 Market Street,
Suite 600,
San Francisco, CA 94103 

This address is for formal communications and paperwork submissions.

Dasher Email Address

Doordash Email Address: support@doordash.com — For less urgent support needs, you can expect a response typically within 24 hours.

Dasher Help Center 

The customer support center for Dasher is an essential resource for quickly getting questions answered. Necessary resources, including how to add or transfer vehicles and dash types when payments are made, are available through this link. You can also learn how to get set up with Dasher and learn about their referral program for other Dashers. Information about the red card, used by Dashers to pay for orders, is also available here. Accessible at DoorDash Help Center, it’s a comprehensive resource for FAQs and self-service options.

Dasher Live Chat 

Live Chat is available through the following link 24/7 to support their Dashers. You simply put in a username and password and select the topic you’d like to discuss, and they instantly connect you with a Doordash support staff member.

• Provides real-time assistance and can be accessed through the DoorDash Dasher support page.

Dasher Mobile App

The Dasher customer service mobile app is essential to the services they provide. The Dasher uses the app to select which orders to pick up, communicate with the customer, track payments and tips, and much more. It’s the central driving force behind everything the Dasher does and needs in regards to their deliveries.

An essential tool for managing deliveries, tracking earnings, and receiving updates. Available on Google Play and the Apple App Store.

Dasher Social Media

DoorDash has a distinct social media presence on four platforms. These platforms serve as points of contact between customers and drivers, a place to get tips, and to get generalized support from the page support staff.

• Facebook: DoorDash on Facebook
• Twitter: DoorDash on Twitter
• Instagram: DoorDash on Instagram

Who Needs to Contact Dasher Customer Service?

• Dashers (DoorDash Delivery Drivers): Individuals working as delivery drivers for DoorDash who may need assistance with their Dasher accounts, order details, payment queries, or app issues.
• Prospective Dashers: Those interested in becoming Dashers and need information on how to get started, including application and onboarding processes.
• Doordash Partners and Merchants: Business owners and restaurant managers who collaborate with DoorDash for delivery services and need support with the merchant portal or order management.

Why Would Someone Need to Contact Them?

• Operational Inquiries: Dashers may need information on delivery procedures, guidance on using the Dasher app effectively, or assistance with specific delivery of Doordash orders.
• Account Management: Help with setting up and managing their Dasher account, troubleshooting login issues, or updating personal information.
• Payment and Earnings: Queries regarding earnings, tips, Fast Pay, direct deposit setup, and issues related to payments through Stride Bank.
• Technical Support: Assistance with technical issues related to the Dasher app or the DoorDash platform.

When Should a Customer Contact Them?

• Before and During a Dash: For immediate assistance with orders, app functionality, or route guidance during active delivery shifts.
• Post-Delivery: For after-delivery support related to payments, customer feedback, or reporting an issue with a completed order.
• Account Setup or Changes: When creating a new Dasher account or making changes to existing account details.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

• Order Management: Support with managing and understanding delivery orders, including customer and merchant interactions.
• App Navigation and Usage: Help with using different features of the Dasher app, including order acceptance, GPS navigation, and delivery completion.
• Financial Queries: Assistance with payment-related questions, including Fast Pay, weekly earnings, and bank account linking.
• Technical Issues: Troubleshooting app glitches, GPS problems, or connectivity issues.

What Would Be Helpful to Know?

• Dash Tips and Updates: Information on best practices for efficient and effective dashing, including peak hours, hotspots, and promotional bonuses.
• Community Engagement: Opportunities to connect with other Dashers through community forums or social media for tips, experiences, and advice.
• Safety Protocols: Guidance on safety measures and protocols to ensure secure and safe delivery experiences for both Dashers and customers.
• Merchant Relations: Tips for building positive relationships with DoorDash partners and merchants for smooth order pickups and deliveries.

About DoorDash

DoorDash is a leading food delivery service established in 2013, offering a flexible earning opportunity for Dashers and swift delivery for customers. The platform has expanded rapidly and now operates as the largest food delivery service in the world.

Dasher Headquarters Location Map