DCF Customer Service Number

If you need to get in contact with the DCF (Florida Department of Children and Families), the DCF customer service number is the best way to reach them. If you receive public benefits from the DCF, you must be able to get in contact with their customer care department for any problems. 

In this article, we’ll provide the contact information for all the available customer service options at DCF.

DCF Customer Service Number

Using the DCF customer service number is the most efficient way of contacting their customer call center team. You can call customer service if you need help with child care, child support services, child protective service procedures, adoption, community-based care, foster care, treatment services, crisis services, EBT card replacement, homelessness, finding a DCF office, or any of the other services or programs that the DCF provides. The phone number is the primary form of communication we suggest you use with the DCF.

DCF Customer Service Number: 1-850-300-4323, TTY 1-800-955-8771

DCF Customer Service Hours: 7 am to 6 pm, Monday – Friday

DCF Email/Contact Form

DCF suggests that you not contact them using email services. The reason behind this is that due to state law, all emails are public record. If you email DCF for help, there’s a chance it could become public record – this is why they prefer you to contact them via the telephone or in writing.

DCF Email, Contact Form: NA

DCF Mailing Address

DCF welcomes correspondence in writing at their mailing address. While this isn’t a speedy option for communicating with DCF, the organization does encourage you to use this method if you prefer it. The mailing address for DCF is provided below:

DCF Headquarters Mailing Address:

DCF
2415 North Monroe Street,
Tallahassee, FL 32303-4190

DCF Customer Support Website

DCF doesn’t have a customer support-specific website. Instead, they have a Resource Library Site that you can use to find general information about the agency and the programs and benefits they offer. Topics on the website include DCF forms, publications, policies, procedures, quick facts, training, contracted client services, and plenty of other relevant issues. You can learn about being a foster parent, read about the Supplemental Nutrition Assistance Program (SNAP), and check the requirements for child care licensure.   You can research different prevention services, independent living services, young adult resources, family benefits, and many additional services. 

Make sure to check this out if you’re confused about any of the DFC’s programs or benefit systems.

DCF Resource Library Page: https://www.myflfamilies.com/resource-library

DCF Social Media

DCF doesn’t maintain a large social media presence, but they do have accounts on several different social media platforms. You can receive updates and information from the DCF on these accounts. You can also send messages via these social media accounts, but we suggest that you use their other customer service avenues if you need help with an issue. 

Below are links to the main DCF social media accounts:

• DCF Facebook: https://www.facebook.com/MyFLFamilies/
• DCF X/ Twitter: https://twitter.com/MyFLFamilies
• DCF Instagram: https://www.instagram.com/myflfamilies/
• DCF YouTube: https://www.youtube.com/user/myflfamilies

About DCF

DCF stands for Florida Department of Children and Families. It is a state-run agency in Florida that assists in promoting the well-being, safety, and stability of families and children throughout the region. The agency provides several different services that are directed toward ensuring the well-being of certain groups within the state. The primary purpose of the agency is to provide social services and funding for those who are in vulnerable positions. They often work with domestic abuse, child abuse, and child neglect victims, impoverished families, at-risk children, and the elderly.

The Florida Department of Children and Families (DCF) offers a variety of services that include: child care assistance, substance abuse prevention and recovery programs, domestic violence resources, food assistance through the ACCESS Florida program, which includes Food Stamps, Medicaid, and Temporary Cash Assistance; adult protective services, child welfare programs, including adoption information and foster care support, mental health services, refugee services, assistance for individuals affected by human trafficking, homelessness resources, and additional resources.

The department first took shape in 1996 and has continued to focus on providing community-based care to residents in Florida.

DCF Headquarters Location Map