DirecTV Customer Service Number

DirecTV Customer Service Number
Category :
Phone 800-531-5000
Address 2230 E Imperial Hwy., El Segundo, CA 90245
Website

DIRECTV is one of the largest and most popular direct broadcast satellite service providers, and its customers seek out DIRECTV’s services for everything from streaming apps to accessing hundreds of channels. Whether you use an external satellite dish or rely on your existing internet for service, DIRECTV has an option for you.

DIRECTV has various customer service support options that are useful for both general and technical questions, whether you have billing issues, questions about payment options, problems with service, want to upgrade your service, and more.

DIRECTV Customer Service Numbers

You might not have the time to go through DIRECTV’s customer service frequently-asked-questions page, and these phone numbers will save you time. Different phone numbers are available depending on your questions. Have questions about your bill? Billing and account services are available from 7 am – 9 pm CT, 7 days a week. Read on to find the DIRECTV customer service number that best fits your needs.

For general customer service questions, including but not limited to billing, address changes, and other subjects, like upgrading to a choice package or adding your regional sports network, call 1-855-774-3501.

For technical support questions about DIRECTV equipment, call 1-800-531-5000.

If you have accessibility options and have compatible teletypewriter (TTY) equipment, call 1-800-779-4388. If you use a telecommunication relay service (TRS), call 1-800-531-5000 to get help with your DIRECTV service.

DIRECTV Support Center

The support center of every company is always important and as a customer, you should always read the available articles or answers first. DIRECTV is not an exception, and the support center has some commonly asked questions and their answers. If you have any issues, it is a good idea to go through some of them just to see if you can get an answer. If not, there are other options to go for.

You can access DIRECTV’s customer support page at https://www.directv.com/support. There, you will find answers to common questions about billing, outages, equipment, and even troubleshooting tips and quick fixes. You can also visit the support center for instructions on how to set up your equipment, how to access premium channels, and how to see channel lineups.

DIRECTV Email Address

DIRECTV does not offer customer support via a dedicated email address. Instead, you can send a message through the DIRECTV Support Center. The help center is one of the best options to contact DIRECTV as you will always find a customer service representative every time you post a question. So, you get responses within no time. The delay will depend on the customers seeking help at that time, but, it surely does not take long to get a response.

DIRECTV Live Chat

Live chat is always one of the best options for customers as you get to chat with an agent one-on-one and get every answer that you need. DIRECTV has a live chat from the “Contact Us” page that is available 24 hours a day, 7 days a week. You can ask about things like DIRECTV package options, live TV, premium networks, and equipment issues. Visit https://support.directv.com/app/contact_us and you will find the live chat at the bottom of the page. 

DIRECTV Mailing Address

DIRECTV corporate headquarters is located at

2260 E. Imperial Hwy.,
El Segundo, California.

Payments can be mailed to

DIRECTV,
P.O. Box 5007,
Carol Stream,
IL 60197-5007,

if that’s your preferred payment method.

DIRECTV Social Media

DIRECTV is on several social media sites, and you have the opportunity to view the company’s posts as well as customer comments to answer your questions. You can also always use social media to contact any DIRECTV agent who will be able to solve any issues or answer questions you ask.

DIRECTV Community Forum

Another good resource for your DIRECTV questions is the DIRECTV Forum, which you can find at https://forums.directv.com. Here, you can connect with other DIRECTV users and find answers to your questions about DIRECTV satellite and streaming services, like Netflix, Prime Video, Max, and Hulu. This is also a good place to read discussions about outages, blackouts, fees, and service issues other customers have experienced and learn how they have resolved their issues. The forum highlights users’ most frequently asked questions and answers, making it easy to navigate discussions by other customers.

About DIRECTV

DIRECTV is one of the world’s leading providers of digital television entertainment services. Starting in 1994, DIRECTV has continually evolved its content and service over the years to provide customers with the best entertainment options possible. Based in El Segundo, California, DIRECTV delivers a premium video experience through state-of-the-art technology to households in the United States, Latin America, and the Caribbean. DIRECTV became a subsidiary of AT&T in July 2015 and has Dish Network and cable television providers as competitors. 

DIRECTV offers satellite TV with the industry’s best picture format in 4K HDR (high dynamic range). If you prefer to stream live TV programming or on-demand programming using your existing equipment and internet connection or the DIRECTV STREAM Device, you can do that, too. The DIRECTV STREAM Device provides a complete, integrated, and customized entertainment experience that allows users to watch and pause live TV on up to 20 devices. It also allows consumers to get all their favorite entertainment in one place with easy access to apps from streaming providers like HBO Max, Netflix, Prime Video, and more.  

DIRECTV also lets customers access content via the DIRECTV app on their phone or tablet. Users can download the app on Google Play or at the Apple App Store.

Direct TV Headquarters Location Map


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