Dropbox Customer Service Number

If you use Dropbox to store data and files online, it’s nice to know Dropbox Support is available 24/7, 365 days a year. Dropbox is a popular international cloud storage provider. Unfortunately, they do not have a customer service number. They prefer various online channels to provide customer support access to their client base. Below, we will explore these options in further detail.

Dropbox Customer Service Number

Again, Dropbox does not assist via telephone. As an internet-based company, they assist their customers exclusively online.

Dropbox Email/Contact Form

Instead of calling, you can use their online contact form. First, you must log into your Dropbox account. Then follow the dropdown menu prompts to complete their form: Contact Dropbox Support.

Customers use this form to make inquiries about their Dropbox account, the Dropbox app, sharing large files, billing, payments, file recovery, and other issues they cannot resolve with Dropbot or in the forums.

Dropbox Mailing Address

Using conventional mailing avenues is the least efficient way to contact Dropbox. They direct all attempts to contact their corporate offices to the General Inquiry category of their contact page. While it is unclear if they respond to consumer mail, their headquarters is in California at the following address:

185 Berry St, Suite 400
San Francisco, CA 94107

Dropbox Live Chat

Dropbox has an AI chat option to help you quickly answer questions users commonly have. It pops up as a message icon in a blue bubble on the bottom right of all Dropbox Support pages.

Dropbox Customer Support Website

The Dropbox Support team maintains an extensive customer support site to help you find solutions to almost any issue. At the Dropbox Help Center, you can search for answers in featured articles. Typical issues include resetting account passwords, sharing files and folders, recovering deleted files, using camera uploads, and fixing sync errors.

Dropbox also has an online support forum where administrators and users provide advice on issues. At Dropbox Community, you can search past posts or make one of your own.

Dropbox Social Media

Dropbox has invested in its presence on social media to provide its customers with another avenue of access. They have profiles on most major platforms to advertise new services, provide information, and share data advice. 

Below are links to their social media accounts:

• Dropbox’s Facebook
• Dropbox’s Support Team on X
• Dropbox’s LinkedIn
• Dropbox’s YouTube
• Dropbox’s TikTok
• Dropbox’s Instagram

About Dropbox

Dropbox is a cloud storage company providing consumer and business services to customers around the globe. The company allows clients to upload files for online storage, file backups, and ease of content sharing and access. Dropbox opened for business in 2007 and has since grown into one of San Francisco’s most recognizable technology brands. The company has been publicly traded since 2018.

Dropbox Headquarters Location Map