Category : | Apparel & Footwear |
Phone | 844-788-4552 |
Address | 1300 Mercedes Dr., Hanover, Maryland 21076 |
Calling Hours | 8 AM - 8 PM Monday - Friday, 9 AM - 2 PM Saturday - Sunday |
custserv@dtlr.com | |
Website | https://www.dtlr.com/ |
If you need any assistance with your orders, then the DTLR customer service number is the number to call. DTLR specializes in street fashion apparel and footwear so you can create the look you want. DTLR sneakers and sportswear are made with the best materials and quality that represent what you love about urban culture.
As a leader in urban fashion apparel, customer satisfaction is key. So if you have complaints about shoes, sports bras, or any other purchase, DTLR wants to know! We’ll provide the contact information for all the different ways to reach the company’s customer support team.
DTLR customer service is a team of DTLR employees who care about your style. Operating on a 24/7 basis, their group of representatives will help you resolve any issues that you have buying and receiving your orders from their website. They can also assist with online issues, such as updating personal information in your account or enrolling in the Trendsetter Program.
DTLR gives you the best street fashion at the best prices, so if any problems do occur with your girl’s footwear, tech fleece, or graphic tees, they’ll make sure they can fix them.
DTLR Customer Service Number: 1-844-788-4552
Customer Service Hours:
8 am to 8 pm EST, Monday – Friday
9 am to 2 pm EST, Saturday
If a phone call isn’t convenient, you can use the Contact Us form on the DTLR website. You’ll also find the Track An Order tool so you’ll know exactly when your order will arrive!
DTLR Contact Us Page: https://www.dtlr.com/pages/contact
With this email address, you can get in contact with a representative within 24 to 48 hours – just be sure to make sure the reply doesn’t end up in your Spam folder! Through email, you can get record confirmations of your online purchase, ask about store credit, or resolve any other disputes.
DTLR Email Address: custserv@dtlr.com
Having trouble ordering featured brands of sneakers? Want to know what the return shipping policies are? Don’t want to receive marketing updates from DTLR? Then this customer service page is the place to go for questions related to DTLR. On the page, you can find FAQs, the customer service number, the Contact Us form, and the email address. They really do make it easy to get the help you need!
DTLR Customer Support Page: https://www.dtlr.com/pages/faq
DTLR’s blog covers a variety of content related to lifestyle, fashion, and sneakers. The blog features interviews with content creators and bloggers, such as Teron Harris, who discuss their daily routines, activities, and advice for staying productive during quarantine. Additionally, DTLR is a legitimate physical chain clothing and shoe store, known for its footwear and lifestyle apparel, and it has been involved in launching exclusive sneaker products in collaboration with brands like New Balance. The blog also provides information on the newest sneaker releases, upcoming events, and news related to the sneaker industry–even shoe care tips!
If you love their street designs, then follow the DTLR blog for sneaker reviews, celebrity news, and sports updates on your favorite teams. So, take the time to check up on DTLR’s blog and get the best reviews out there for the most popular brands and musicians.
DTLR Blog: https://www.dtlr.com/blogs/the-lifestyle
Customers can get several benefits from the DTLR mobile app, including access to the Trendsetter Rewards program, which is a free customer loyalty program that allows you to earn points (it’s only valid in the US). Members can earn rewards based on points accumulated from qualifying DTLR purchases. The app also provides features such as easier and faster checkout, order tracking, and the ability to view and keep track of orders. You can even be notified about new arrivals or merchandise and app-exclusive raffles.
Additionally, the app allows customers to enroll in the Trendsetter Rewards program and provides information about the program, account activity, and the ability to change profile preferences and contact information. Furthermore, the app offers customer service support, including the ability to check the status of an order and access to the return policy. Customers can also contact DTLR’s customer service team through the app.
DTLR Mobile App, Android: https://play.google.com/store/apps/details?id=co.tapcart.app.id_c5ScBNWVw1&hl=en_US&gl=US
DTLR Mobile App, iOS: https://apps.apple.com/us/app/dtlr/id1574381867
Love DTLR? Then follow them on social media.
You can expect to stay updated on the latest products, promotions, and events by following DTLR on social media. This may include exclusive sneak peeks, behind-the-scenes content, and information about upcoming releases. Additionally, following DTLR on social media can provide customers with access to special deals like new footwear markdowns, giveaways, and contests. It’s also a way to engage with the DTLR community and stay connected with the brand’s culture and lifestyle.
With their social media platforms, you can keep up with their blog updates, early access sales, and much more. Share their pages with your friends and keep up with a fashion style that works for you.
If you find you need to write or send other mail to DTLR headquarters, you can do so at the corporate mailing address. Because it takes longer to resolve issues by mail, call or use the Contact Us form first to reach customer service. You may be instructed to use this mailing address for returning orders and other marketing requests.
DTLR Corporate Mailing Address:
DTLR, Inc.
1300 Mercedes Dr.,
Hanover, Maryland 21076
DTLR, originally founded as Downtown Locker Room, started in 1982 with a single store in Baltimore, Maryland. The retailer’s original focus was on athletic apparel aimed at runners, but it soon shifted its focus to inner-city youth culture and fashion. During the 1980s and 1990s, DTLR grew to a dozen stores in the Baltimore-Washington, D.C., area. By 2000, the company changed management and set its sights on expansion.
Today, DTLR has more than 245 stores in 19 states, with a strong presence on the Eastern Seaboard and in the Midwest. In 2017, DTLR merged with Sneaker Villa (the merger was called DTLR-Villa), creating an urban apparel powerhouse. The company is known for its focus on the latest footwear, apparel, and music, paying close attention to trends and quickly reacting to the ever-changing nature of the industry. DTLR is also involved in community outreach and has its own streaming radio station. In 2023, the company celebrated its 40th anniversary and opened a new flagship concept in Virginia, marking the future of its retail presence
DTLR is all about trendsetting in the world of urban fashion. Specializing in sneakers, sportswear, and other accessories, DTLR believes that their clothing line is not just fashion, but a lifestyle relevant to those who understand and live in their urban communities. Sponsored by Nike, Jordan’s, and Adidas, DTLR sells some of the best brands out there at the most affordable prices. With a fashion line, you love all in one place, DTLR is one of the best places to shop online.