FlixBus Customer Service Number

If you need a bus ticket to major cities like New York City, New Orleans, San Francisco, Atlantic City, Baton Rouge, and many others, FlixBus is the team to turn to. FlixBus defines its company through its bus travel services, providing national and international transportation to over 100+ million people worldwide. As an eco-friendly bus travel company, it provides affordable, environmentally-conscious travel to major cities across the United States and in countries such as Brazil and Germany. 

However, anytime you buy affordable tickets for a bus trip, it’s important to have access to customer service if you have any issues with your Flixbus ticket. Customers using their services and experiencing issues can experience friendly customer service by contacting them in the following ways:

FlixBus Customer Service Number

Customers seeking out a FlixBus representative can call their customer service number to report cases of discrimination, failure to provide transportation services, missing booking information, and unauthorized transactions. Their customer service number can be accessed from both hotline and landline, and rates from calls to their customer service team may apply. Note that there is a different number for US-based customers than there is for European-based customers. 

You can resolve issues like missing tickets, booking issues, problems with onboard services, and much more. 

FlixBus Customer Service Number: 855-626-8585

Flixbus Germany Customer Service Number: 493-030-013-7300

FlixBus Mailing Address

Because the company services people globally, customers wishing to interact with their company for business transactions, correspondence, and other legal concerns can contact their representatives through their headquarters.

FlixBus Mailing Address:

Birketweg 33,
München 80639

FlixBus Email Address

FlixBus provides its customers with an email address that can be used to address common booking and travel questions associated with their services, including problems with payments, disability accommodations, route delays, and other various concerns.

FlixBus Email Address: service@FlixBus.com 

FlixBus Help Center

FlixBus’s help center offers a collection of resources and information for travelers, giving them resources for assistance with any issues or concerns they may have with booking, accommodations, and more. The help center outlines common topics through a directory of information, including topics such as booking trips, using vouchers, issues with payments, route delay notifications, managing bookings, and children’s reservations.

FlixBus Customer Service Help Center: https://help.FlixBus.com/s/?language=en_IE

FlixBus Live Chat

FlixBus provides its customers with a live chat option, giving them the ability to speak with a FlixBus representative by filling out their contact information and booking number. Once filled out, customers can interact with a representative regarding issues with their account, booking information, and travel delays.

FlixBus Live Chat: https://help.FlixBus.com/s/?language=en_IE

FlixBus Contact Us Form

Customers using FlixBus’ services can provide feedback on bus safety and driver safety by picking the topic of their concern from the help center page and then filling out the contact information. Once filled out, the feedback will be submitted to a customer service representative to help address concerns with driver safety, bus amenities, and other topics of interest.

FlixBus Contact Us Form: https://help.FlixBus.com/s/topic/0TO3X000000VOq9WAG/feedback?language=en_IE 

FlixBus Mobile App

Customers can keep track of their bookings, plan out travels, and manage their account information through their mobile app. Their mobile app can be downloaded for both IOS and Android devices and can also be used to contact a FlixBus customer service agent.

Google Play: https://play.google.com/store/apps/details?id=de.FlixBus.app 

Apple Apps: https://apps.apple.com/us/app/FlixBus-smart-bus-travel/id778437357

FlixBus Social Media

FlixBus encourages its travelers to connect with them through social media. Through their social media pages, customers can keep track of the latest news from their company regarding environmental initiatives, updates to safety standards, and changes to their corporation. Customers can also use their social media to connect with a FlixBus agent for questions and concerns.

Facebook: https://www.facebook.com/FlixBus 

Twitter: https://twitter.com/FlixBus_FR 

LinkedIn: https://www.linkedin.com/company/FlixBus 

YouTube: https://www.youtube.com/user/EinfachBusfahren 

Snapchat: https://www.snapchat.com/add/FlixBusOfficial 

Instagram: https://www.instagram.com/FlixBus

About FlixBus

FlixBus partners with multiple bus companies across the world to provide an eco-friendly travel service to those throughout North America, Brazil, and Europe. As a German company, FlixBus was established in 2011 and has since earned over $3 billion in revenue as a result of its expanding business. It provides intercity and international travel services to commuters, travelers, and families. 

While Flixbus offers cheap bus tickets to customers, they pride themselves on having comfortable seats for business travel or long journeys. Their goal is to have satisfied customers who continue using their services for cheap tickets for years to come. 

FlixBus Headquarters Location Map