Category : | Online Retail |
Phone | 800-789-2233 |
Address | 2 Park Avenue, 4th Floor, New York, NY 10016 |
Calling Hours | 7:30 AM - 10 PM Monday - Friday, 10 AM - 5 PM Saturday - Sunday |
Website | https://www.gilt.com/ |
If you purchase clothing or accessories from Gilt, you can use the Gilt customer service number to contact their customer care team if you have any problems. Gilt has emerged as one of the nation’s most popular online shopping experiences. Thousands of men and women use the site to order apparel every month. With so many orders being fulfilled, it’s important to make sure there’s a solid customer service team behind the scenes. Fortunately, Gilt has a great customer service department that can help you fix any problems you might have. We’ll explore all the different contact points you can use for Gilt customer service.
As with most companies, if you want to get in contact with someone quickly, it’s best to call a live person. The Gilt customer service number allows you to speak with a live person who is a specialist in handling customer requests. If you want to ensure that you resolve a problem fast, this is the best way to approach it. You can use your phone and call the customer service number to ask about a missing order, shipping costs, returns, product faults, promotions, Gilt gift cards, the Gilt loyalty program, and more.
To get in contact with Gilt, call 1-800-789-2233 or 1-877-280-0545.
Hours are as Follows: Monday – Friday: 7:30 am – 10:00 pm (EST); Saturday – Sunday (And Public Holidays): 10:00 am – 5:00 pm (EST)
If you want to submit a question or request to the customer service team using email, you can use the contact form provided on the Gilt page. This contact form is ideal for those who don’t want to use the customer service number to contact the customer care department at Gilt. You can use the contact form to inquire about orders, shipping, returns, product defaults, gift cards, and more!
To find the contact form, head online to https://support.gilt.com/hc/en-us/requests/new?ticket_form_id=326667. Here, you can enter all of your details, as well as your query.
Gilt’s business model includes any category of your choice, from books and games to travel and women’s fashion, each offering unique benefits and discounts. The company’s insights into these various markets are also periodically featured in business platforms like Bloomberg, providing an in-depth look into the year’s trends and strategies.
For those who prefer the traditional approach of written communication, Gilt offers the option to correspond via mail. Whether you have a query or complaint or need to provide detailed insight on a particular matter, sending a letter to Gilt’s headquarters in New York is one of the viable options. Though not the quickest means of communication, it ensures your concerns are formally addressed. The complete mailing address for Gilt City’s head office is:
2 Park Avenue
4th Floor,
New York, NY 10016
Gilt does not offer a live chat service for its customer base. Fortunately, their other customer service offerings are pretty robust – make sure to check them out on this page!
If you want to find answers to common questions that you might have about Gilt or its services, the Gilt customer support website is often the most practical way to find solutions. If you don’t want to call the customer service number, you’ll most likely be able to find the help you need by looking through their FAQ section. You can find this section at https://support.gilt.com/hc/en-us/categories/360000049127-Customer-FAQ-s – s360000101427.
Here, you will find information on the loyalty program, account settings, ordering, checkout, shipping and delivery, customer questions, and more. All the primary subject headers are on the page’s left side.
Social media is one of the primary forms of modern communication. As an online retailer, Gilt knows how crucial it is to have an active social media presence. You’re not alone if you prefer to contact retailers using social media. Countless people use social media to speak with customer service representatives when they have questions. While Gilt doesn’t promote you using this for customer service inquiries, you can send private messages to most of their social media pages. Below are links to their primary social media accounts:
Facebook: https://www.facebook.com/gilt/
Twitter: https://twitter.com/Gilt
LinkedIn: https://www.linkedin.com/company/gilt.com
Google+: https://plus.google.com/+gilt
Gilt, one of the United States’ most prominent e-commerce websites, specializes in clothing. The company initially began operating by providing flash sales of luxury brands to their customers – this gained the company notoriety during the early stages of its development. The company then began to expand rapidly, which proved hard when the organization increased revenues but was unable to turn a profit. At one stage, the company was sold for much lower than it was initially valued at.
Hudson’s Bay Company currently owns the company. The parent company is traded on the Toronto Stock Exchange.