Go2Bank Customer Service Number
| Category : | Banking |
| Phone | 855-459-1334 |
| Address | P.O. Box 5100, Pasadena, CA 91117 |
| Calling Hours | Mon-Sun: 5am-9pm PST |
| Website | https://www.go2bank.com |
Go2Bank provides an alternative to banking, providing customers with online banking services that remove monthly fees and hidden fees and require no minimum balance. Because of these benefits, Go2Bank serves over 33 million consumers through its parent company, Green Dot. It partners with banks to provide millions of people with easy-to-access banking services. Customers who bank with Go2Bank and wish to speak with a representative can contact Go2Bank through the following methods:
Go2Bank Customer Service Number
Customers who bank with Go2Bank can call the customer service number listed below for assistance with their accounts. Through their customer service number, customers can learn about their recent offers, set up their accounts, report unauthorized transactions, and learn about deposit options and other concerns during their hours of operation.
- Hours of Operation: Mon-Sun: 5 am – 9 pm PST
- Go2Bank Customer Service Number: 855-459-1334
Go2Bank Mailing Address
Customers who require correspondence with Go2Bank, including legal disputes and filing claims, can contact Go2Bank through the mailing address listed below. Using their mailing address will get customers in direct contact with their customer service team for issues such as statement transactions, eGift cards, and paying overdraft fees.
Go2Bank Mailing Address:
P.O. Box 5100
Pasadena, CA 91117
Go2Bank Help Center
Go2Bank’s help center provides a fully detailed and comprehensive webpage for customers to help them find the answers they need. Customers can engage with multiple facets of their help center by interacting with their FAQ page, which provides a detailed list of questions about their services and forms of support. Customers can also engage with the help center’s quick help guides to learn about direct deposits, overdraft protection, account assistance, and more.
- Go2Bank Help Center: https://www.go2bank.com/help.html
- Go2Bank FAQS: https://www.go2bank.com/help/faqs
- Go2Bank Quick Help Guides: https://www.go2bank.com/help/quick_help_guides
Go2Bank Live Chat
Go2Bank’s live chat feature is available on every page of their website, and customers can engage with their live chat by clicking on the icon at the bottom right-hand corner of the page. By interacting with the live chat feature, customers can connect to a specialist through their automated system.
Go2Bank Live Chat: https://www.go2bank.com/
Go2Bank Mobile App
Bank users wishing to keep track of their accounts with Go2Bank can easily download the Go2Bank mobile app. Their mobile bank app is available to download for both IOS and Android devices and can be used to keep track of deposits, fees, and balances.
- Google Play: https://play.google.com/store/apps/details?id=com.greendotcorp.go2bank
- Apple Apps: https://apps.apple.com/us/app/go2bank/id1534345772
Go2Bank Social Media
Go2Bank has a selection of social media pages that customers can follow to keep up with the latest from their company, including receiving news updates and special promotions. Customers experiencing issues with their online accounts can also use their social media to connect with a Go2Bank specialist for customer service.
- Facebook: https://www.facebook.com/GO2bank/
- Twitter: https://twitter.com/officialGO2bank
- Instagram: https://www.instagram.com/go2bank/
What Kind of Questions/Services/Problems Can Go2Bank Customer Service Help With?
Go2Bank customer service can assist with:
- Opening and managing Go2Bank accounts and providing information on account features.
- Guidance on using the Go2Bank mobile app and accessing services on the App Store and Google Inc platforms.
- Assistance with direct deposit setup, including early direct deposit and deposit insurance coverage.
- Support for credit and debit card services, including fraud restrictions and monthly fee inquiries.
- Help with overdraft protection, payment instructions, and understanding the deposit account agreement.
- Queries about the Go2Bank privacy policy, identity verification, and social security number verification.
- Information on eGift card merchants, entry periods, and official rules for various Go2Bank services.
What Would Be Helpful to Know?
For Go2Bank customers, it’s beneficial to know that Go2Bank is a brand flagship digital bank provided by Green Dot Bank, a leading financial technology company. Understanding Go2Bank’s commitment to serving the low to middle-income market with no hidden fees and no minimum balances required is crucial. Customers should also be aware of Go2Bank’s partnership with banks like Century Bank and its affiliation with Visa USA and Visa International Service Association. Additionally, knowing that Go2Bank is a member of the FDIC (Federal Deposit Insurance Corporation) can assure the safety and security of their funds. Go2Bank’s customer service is accessible through various contact points, including phone, email, and live chat, ensuring convenient access to support and information.
About Go2Bank
Go2Bank, under the umbrella of Green Dot Corporation, stands as a flagship digital banking service. Operated by Green Dot Bank, this financial technology leader offers a range of services, including the Go2Bank account and the Go2Bank secured credit card. Catering to the low to middle-income bracket, Go2Bank ensures accessibility through no hidden fees or minimum balance requirements in their offerings.
Their customer service is accessible through the Go2Bank customer service number, ensuring assistance is just a call away. In addition to providing banking solutions, Go2Bank offers a mobile app available in the App Store, facilitating features like mobile number verification and identity verification. This app plays a pivotal role in managing the Go2Bank deposit account and adhering to the Go2Bank deposit account agreement.
Go2Bank’s partnership with Visa USA and Visa International Service Association enhances its service portfolio, including debit card distributions. Direct deposit services are a key feature, with early direct deposit availability for federal tax refunds, social security number payments, and other eligible direct deposits, enhancing the financial flexibility for users.
The Go2Bank app not only provides deposit insurance coverage but also integrates fraud restrictions and bank fraud prevention measures to ensure the security of funds. Overdraft protection is another notable feature, offering overdraft coverage to safeguard against unexpected shortfalls. Green Dot’s involvement extends to features like Ingo Money, providing added convenience for money transfers. The Go2Bank privacy policy and essential disclosures ensure transparency in operations, aligning with federal regulations and maintaining their status as a member of the FDIC.
