Category : | Food & Drink |
Phone | 888-236-7295 |
Address | 5490 Conestoga Court Boulder, CO 80301 |
help@greenchef.com | |
Website | https://www.greenchef.com |
Green Chef is one of a growing number of meal delivery services, competing with other renowned companies like Blue Apron. This meal delivery service is one of the few that provides organic meal options. Like most meal kit companies, Green Chef delivers a variety of meal plans to its customers. HelloFresh, a meal kit delivery service, purchased Green Chef in 2018. This acquisition led to Green Chef organic, keto, and gluten-free meal kit options becoming available to HelloFresh customers.
Calling the customer service number can provide information about Green Chef menu options, subscriptions, and more. You can check your account status and request alterations or exclusions from the next delivery. You can also cancel your Green Chef subscription through this number.
Green Chef Customer Support Number: 1-888-236-7295
Customer support number is available Monday through Friday, 6 am — 11 pm EST, and Saturday and Sunday, 7 am — 7 pm EST
Green Chef provides customer service options by email, which is ideal if your meal kit service request is not time-sensitive. Through this email address, Green Chef conveniently addresses customer concerns without waiting for a phone representative.
Green Chef Customer Service Email Address: help@greenchef.com
You can email customer support if you are unsatisfied with the meal delivery service. This includes any complaints about your Green Chef meal kit. Customers are encouraged to submit their complaints within seven days of receiving their Green Chef meals.
Green Chef provides a comprehensive information database in the form of a help center. Built on Zendesk, this easy-to-navigate platform can answer the most commonly asked questions about services. This includes what to do if you lose your recipe card, the available meal choices, and more information about Green Chef recipes.
Green Chef Customer Service Help Center: https://www.greenchef.com/contact
Access to live chat is available through the button at the bottom of every page of the contact area. This interface allows you to request information, solve issues with your account, or manage your concerns through the automated chatbot when representatives aren’t unavailable.
Green Chef Customer Service Live Chat: https://chef.greenchef.com/contact
Live Chat with a real person is available Monday through Sunday, 9 am — 7 pm EST. Green Chef supports different dietary needs. So this is a great opportunity to talk about your dietary preference, discuss dietary restrictions, or chat about a specific dietary need with a trained expert.
Whether you’re unable to find your answers through the help desk or don’t want to make a phone call, you can use the Contact Us form. This is an appropriate contact point for your Green Chef account needs.
Green Chef Customer Service Contact Us Form: https://chef.greenchef.com/contact
A representative will respond to your request within two working days.
The Green Chef mobile app is a great way to manage your services through Green Chef. You can get information about upcoming meals, change your meal plan, skip a delivery, and much more.
Google Play: https://play.google.com/store/apps/details?id=com.greenchef.GreenChef
Apple Store: https://apps.apple.com/us/app/green-chef/id1545961260
You can also use the app to find the perfect meal plan, get delicious meal recipes, and explore nutritious meal options for keto and vegan diets.
Green Chef has a prominent social media presence, being accessible on all the major platforms. These platforms send previews of upcoming meals, success stories from clients, and access to general customer service support.
Green Chef was established in 2014 with a main focus on providing nutritious meals. The company grew a loyal following by providing access to paleo, gluten-free, keto, and all-organic meals. Green Chef set itself apart as one of the few USDA-certified organic meal-kit companies available on the market at the time. Today, the meal delivery service caters to different dietary needs with its meal kits.