Hello Fresh Customer Service Number

HelloFresh delivers flexible, healthy meal plans to customers across the United States, making meal planning nutritious and delicious. Customers wishing to cancel their HelloFresh subscription, change their meal preferences, or experience difficulties with the meal kit or food delivery can always contact HelloFresh’s customer service team for help. 

HelloFresh competes in huge markets with companies like Blue Apron, so their supply chain management and customer service teams are top-notch. However, there are times when the company fails to fulfill its customers’ expectations. This is where customers can contact the company in the following ways:

HelloFresh Customer Service Number

Late deliveries or missing items are issues customers may face on peak days. However, customers may receive an email from HelloFresh or from HelloFresh employees to let them know if there’s a change to their expected delivery or if any item is out of stock due to extreme weather conditions or other logistics issues. 

In such scenarios, feel free to contact their Customer Care Team.

HelloFresh has a customer service number that can be called 24/7 for assistance with meal plans, reporting recipe errors, difficulties with changing payments, and more. 

Suppose you subscribed to carb-smart meals, and they have sent you something full of carbs. What would you do? You would contact their team to report the mistake immediately. Their customer service team can assist with any questions or concerns and help easily resolve your problems. 

HelloFresh Customer Service Number: 646-846-3663

HelloFresh Mailing Address

Customers who wish to report errors with their meal prep delivery service, file dispute claims or gift card expiry, or contact their company for business-related opportunities can do so through HelloFresh’s mailing address.

HelloFresh Mailing Address:

HelloFresh
40 West 25th Street
Seventh Floor
New York, NY 10010

HelloFresh Email Address

You can also reach HelloFresh through their email address. Write to the HelloFresh email addresses with questions about deliveries to your local area, meal plan changes, missing recipes, food quality standards, etc. With their email address, customers can contact a representative within as little as 2 to 3 business days or within a week.

HelloFresh Email Address: hello@hellofresh.com

HelloFresh Help Center

Customers can search through HelloFresh’s FAQ center for immediate questions to learn more about their services. Through their FAQ page, customers can learn about updating account information, changing delivery addresses, redeeming plan discounts, editing orders before arrival, and much more. Their FAQ page is outlined by topic, and customers can interact with these topics to gain further information about their plans and purchases.

HelloFresh Help Center: https://www.hellofresh.com/about/faq

HelloFresh Live Chat

HelloFresh also has a live chat support option, where customers can speak with their virtual assistant about their questions and concerns. Their virtual assistant, Brie, can answer questions about logging in, resetting passwords, reactivating old accounts, and their various meal plans to engage with their services and receive solutions that work. 

For example, if your box ships late or arrives late and you are worried about the freshness of your ingredients, please feel free to contact their Customer Care Team via chat.

HelloFresh Live Chat: https://www.hellofresh.com/contact-page/chat

HelloFresh Self-Report Form

Customers who need to report problematic recipes and missing pre-measured ingredients from their meal subscription box can complete a self-report form by logging into their accounts. Once logged in, customers can fill out the form and submit it to receive a response from their customer support team.

If you find something like your low-calorie meal kits missing, you can self-report any missing ingredients on the link.

HelloFresh Self Report Form: https://www.hellofresh.com/login?redirectUrl=/contact-page/self-report

HelloFresh Mobile App

To keep track of your meal upgrades, check account information, and keep track of deliveries, HelloFresh also offers its customers a mobile app that can be downloaded for both IOS and Android devices. 

Customers can also contact a customer service representative through the HelloFresh mobile app for additional support.

Google Play: https://play.google.com/store/apps/details?id=com.hellofresh.androidappApple 

Apps: https://apps.apple.com/app/id970107419?mt=8

HelloFresh Social Media

HelloFresh is also on major social media networks to help customers connect with their company and learn more about its services. Through their social media pages, customers can also message their pages to receive assistance from their social media customer support team for various concerns about their accounts and meal plans.

• HelloFresh Facebook: https://www.facebook.com/HelloFreshUS/ 
• HelloFresh Twitter: https://twitter.com/HelloFresh
• HelloFresh Instagram: https://www.instagram.com/hellofresh/

About HelloFresh

HelloFresh is a meal kit company originally established in Germany as a breakfast, lunch, and dinner delivery service provider, with its largest meal kit provider residing in the United States. 

As a meal kit company, it was founded in 2011 to provide low-cost meal plans to consumers and their families, working within a business model that provides raw ingredients with assigned recipes. It currently holds 44% of the American market and operates in over 15 European countries.

HelloFresh Customer Service Number: 646-846-3663 

Address:

40 West 25th Street,
Seventh Floor,
New York, NY 10010 

Website: https://www.hellofresh.com/ 

Contact Points: Website, phone, social media, live chat 

Services Supported: meal delivery service, delivery service, meal plan products

Hello Fresh Headquarters Location Map