Journeys Customer Service Number

Journey’s customer service, recognized for its exceptional approach to managing customer interactions, is dedicated to enhancing the entire customer journey. 

They meticulously track and analyze every touchpoint by employing a comprehensive journey map, ensuring a seamless and personalized experience. This journey-mapping process aids in identifying customer pain points and adapting services to meet customer needs more effectively. 

With a focus on customer satisfaction, their support team is readily accessible through the Journeys customer service number, social media platforms, and text messages, allowing for prompt and efficient handling of customer queries. 

Journeys Customer Service Number

Journeys value your ability to add to your shoe collection continuously, so if there’s an issue with the size and make of the shoe, they’ll be able to fix it with no problems.

Customer Service Number: 1-888-324-6356

You can also text: 1-855-852-4180

Available: Mon-Fri: 7 am – 8 pm CT; Sat: 9 am – 6 pm CT; Sun: 10 am – 7 pm CT

Journeys Mailing Address

Genesco’s headquarters are located in Nashville, where they’re able to manufacture and distribute their shoes to each of their subsidiary brand locations. If you need to, use this mailing address for anything business-related.

Mailing Address:

Genesco Park
1415 Murfreesboro Rd,
Suite 503
Nashville, Tennessee, 37217

Journeys Contact Us Form / Email 

By filling out their contact form, you can speak with Journey’s shoe retailer to help you resolve any issues that come up when you buy from their shoe store. 

Journeys give people some of the highest quality shoes from the most beloved brands. Whether you’re having an order issue, want to return a pair of shoes that you bought, or are confused about their shoe sizing charts, their customer service page will help you quickly navigate through your issues and resolve them with simplicity in mind. This page lets you find their customer service number, their shoe sizing chart, their order status, return/exchange policy, and live chat feed. If none of their links help you, then try their customer service number.

Journeys Contact Us Form / Email: https://help.journeys.com/s/contactsupport

Journeys Live Chat

Journeys offers a customer service live chat feed where you can speak with a Journeys representative right from the comfort of your computer. Just fill out their form, and they’ll be able to help you anywhere, anytime.

Visit the Journeys Help page down below and click CHAT to begin a live chat with a representative: https://help.journeys.com/s/ 

Journeys Social Media

Journeys has some of the most fabulous shoes around, so if you like shopping for that perfect pair of shoes, then follow Journeys on social media. Journeys offers the latest shoe designs from brands such as Converse, Vans, Madden Girl, Levi’s, TOMS, and more, all in one place at the lowest prices possible. If you want updates on exclusive sales from their websites, check them out on their platforms, such as Twitter, Facebook, and Instagram.

Twitter: https://twitter.com/Journeys

Pinterest: https://pinterest.com/journeysshoes

Instagram: https://instagram.com/journeys/

Facebook: https://facebook.com/Journeys 

YouTube: https://youtube.com/user/journeysshoes 

About Journeys

Journeys is a subsidiary of Genesco, a specialty retailer of branded footwear that operates over 2,459 retail stores throughout the United States, United Kingdom, and The Republic of Ireland. Journeys specializes explicitly in brand footwear that’s for teens and young adults and is a favorite shoe store brand that brings all the youth and fun back into shoes. From skater shoes to Dr. Marten’s boots, Journeys is an alternative to shoe retailers such as Payless and Famous Footwear that brings all your favorite brands together in one place.

Customer Service Number: 1-888-324-6356

Physical Location:

Genesco Park,
1415 Murfreesboro Road,
Nashville, TN 37202-0731

Hours of Operation: 24/7 365

Company URL: https://www.journeys.com/

Services Supported: Shoes

Journeys Headquarters Location Map