Category : | Retail |
Phone | 855-564-5705 |
Address | 17000 Ridgewood Drive, Menomonee Falls, WI 53051 |
Calling Hours | 7 AM - 10 PM Monday - Sunday, 9 AM - 10 PM Sunday |
Website | https://www.kohls.com |
As well as being a department store and retail chain, Kohl’s has become a major hub for online shopping in the United States. The Customer Service page on Kohl’s website is helpful for customers who require support with various potential issues, problems, or situations with their clothing store purchases.
Throughout their website, customers can learn how to return an item purchased at Kohl’s department stores, see where an item they have ordered through the mail has gotten to, or change their account information online; the indicated links on the page will surely guide them to the assistance they require.
Each subheading on the page also leads to its branch of Frequently Asked Questions. Beyond this landing page is a Contact Us page, which tells the customer how to contact a live person regarding any of the products or services offered by Kohl’s.
Kohl’s provides several numbers for those attempting to contact their customer service team, including those who have issues with gift card applications, Kohls’s coupons, affiliate program problems, and other concerns with their account information.
Kohls Customer Service Number: 855-564-5705
All their customer service representatives at your nearest Kohl store can be reached between 7:00 am and 9:00 pm from Monday through Saturday or between 8:00 am and 9:00 pm on Sunday (Central Time).
While individual locations may be best for many types of inquiries, you can reach the corporate headquarters of Kohl’s department stores using standard mail to the address listed below. This is generally not the most helpful or effective way to contact Kohl’s, as this mailing address is often used for investor relations, associate services, and other legal notices of importance.
Kohls Corporate Mailing Address:
Kohl’s Department Stores
N56 W
17000 Ridgewood Drive,
Menomonee Falls, WI 53051
The Kohl’s Customer Service web page, accessed from their main website, provides many online store resources for their store customers. As a gateway to carefully curated information, this website can be used for customers who need assistance with their online shopping experience, including personal information, Kohl’s card information, Kohl’s rewards, and reporting problems with a purchase.
The page is separated into categories regarding the three major sales operations within Kohl’s: “Kohl’s Charge,” “Kohls.com,” and “Yes2You Rewards.”
Kohl’s Help Page: https://cs.kohls.com
Kohl’s effectively engages with their consumer base using many social media platforms. You can find Kohl’s communicating with its customer audience on various online platforms, including Facebook, Twitter, Instagram, and YouTube. The Kohl’s brand has developed a reputation for focusing on its users and creating quality content featuring the external and internal workings of the company.
With a headquarters in Menomonee Falls- a suburb of Milwaukee- this Wisconsin-based department store has expanded to over one thousand stores. Today, you can find a Kohl’s in any state other than Hawaii. Edging out J.C. Penney, Kohl’s became America’s largest department store chain in early 2013 in terms of quantity of stores. When ranked by revenue, Kohl’s was the 20th-largest retail chain in the country as recently as 2013 and the second-largest department store retailer.