Category : | Gaming |
Address | One Microsoft Way, Redmond, WA 98052-6399 |
Calling Hours | 24/7 365 |
Website | https://support.xbox.com/en-US/browse/xbox-one?xr=shellnav |
Microsoft Xbox One is one of the world’s largest and most popular video game platforms. Although most gamers have replaced the console with the newer Xbox Series S and Xbox Series X, Xbox One still has plenty of fans and users. If you’re an avid Xbox One gamer, then you likely need occasional help with your system or account, whether it’s for adding Xbox Game Pass Ultimate to your account, using a gift card for purchases, or getting technical help with games. By talking with a live support agent, you can manage your account, reset your network or console, and get answers to any questions you may have. Both Xbox employees and other Xbox community members are there to help you when you need it using the following methods.
Xbox support does not have a phone number that you can call. However, much like an email contact form, they provide a field where you can input your number and get a call when an agent is available. This ensures you do not have to wait on hold for a service representative to get to you. Once you’re connected, the agent can help answer your questions and get you on your way to enjoying your games and app purchases.
Microsoft Xbox One Customer Service Number: Visit https://support.xbox.com/en-US/contact-us and click the Contact Us button. Fill out the form and select a callback from a representative. Agents are available for callbacks daily from 6 am to 5 pm PT.
Although the Xbox One does not have a specific mailing address, its maker, Microsoft, does. If you do not have a pressing issue, mailing in your inquiry can be a convenient way to get help or offer suggestions. Send mail to:
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
One of the best and most convenient ways to get help is through the live chat support option. Whether you need help with your Game Pass, can’t locate your app purchases, or want to learn more about free offers for games and Xbox services, a live chat agent can help you. If you need help quickly and don’t want to wait for a callback, consider using this option. Live chat agents are available 24/7 for assistance.
Microsoft Xbox One Live Chat: Visit https://support.xbox.com/en-US/contact-us and click the Contact Us button. Fill out the form with your issue and select the live chat option to open a chat.
If you are a self-starter and don’t want to talk to a support agent just yet, then the Xbox One Support site is the place for you to go. The site provides several helpful articles on many Xbox One support topics like warranty and service options, changing your Microsoft account password, updating your console settings, using an Xbox wireless headset, and more. You may be able to solve your issue without ever needing to contact someone else. You can also find a feedback link at the bottom of the page to provide feedback to Microsoft about the help you received using the support page.
Microsoft Xbox One Support Site: https://support.xbox.com/en-US/?xr=footnav
Another great resource is the Xbox forum, known as the Microsoft Community. Here, you can search several different posts about everything from support topics and guides to discussions and new game releases. It is also another way to connect with Microsoft employees and fellow Xbox One Customers. There’s a good chance that if you have a question about your Xbox console, an Xbox gift card, Xbox games, or accessories like the Xbox wireless headset, someone else has, too, and the Microsoft Tech Community may have already answered your question.
Microsoft Xbox One Community: Visit https://answers.microsoft.com/en-us/ and click on the Gaming and Xbox link to view Xbox-only topics. Log into your Microsoft account, allowing you to begin posting or answering questions within threads.
One of the ways to get a quick answer to questions or support problems is through the Xbox Support X/Twitter page. Microsoft has dedicated this page to gamers as an easy way to get support via social media rather than contacting the company through their primary social media channels. Although that’s also acceptable, you may not get as quick of a response. If you need help immediately, reach out to their X/Twitter support page. You can also follow their other social media channels to keep up on Xbox One news.
Microsoft Xbox One Social Media:
About Microsoft Xbox One
Xbox One is one of Microsoft Xbox’s many consoles. Originally released in 2013 as the successor to Xbox 360, Xbox One was known for its incredible graphics, a wide range of exciting games across numerous genres, and its ability to be an all-in-one entertainment system that played DVDs in addition to video games. Since the Xbox One release, Microsoft has upgraded to the Xbox Series S and Xbox Series X, although avid fans of the Xbox One system continue to play it to date. Due to being slowly phased out, Xbox One updates are limited, and new games are no longer available for the system, but console owners can still get support for their beloved Xbox One products.