Moen Customer Service Number

If your Moen incorporated faucet is leaking, you need to contact customer support for help with your Moen plus fixture or faucet. You can use their customer service number for such queries or any other query, such as warranty information for your shower head, Moen wholesale for a replacement part, or smart shower support. As a large manufacturing company with smart home technology, Moen understands the customer care team needs to be readily available for enhanced user experience. Moen customers also need help troubleshooting manufacturing issues, installing new bath faucets, obtaining kitchen sinks or other repair parts, and shipping issues.

The group has formed several avenues for product help and support for you to contact customer support. We will explore your options for contacting Moen’s customer support team below.

Moen Customer Service Number

If you’re having problems with an order you have placed or want to inquire about an issue with a product, calling Moen is often one of the best ways to contact someone who can help you. Moen has a dedicated customer care team that you can access through their customer service number. Here, you can talk to a customer service representative about products you’ve purchased, warranties, manuals, and returning faulty bathroom faucets and fixtures.

Moen Customer Service Number: 1-800-289-6636 for the United States or Canada. 

Moen’s phone hours are as follows:

Monday – Friday: 8:00 am – 7:00 pm EST

Mexico: 1-800-718-4345

China: 400-630-8866

Asia: 852-2506-0670

Moen Email/Contact Form

Moen doesn’t have a direct email that you can use to contact their customer support team. Instead, they have a detailed contact form that can be used to communicate with their customer care department. Moen will process your inquiry and reply to you via email. It’s one of the quickest ways to contact the Moen customer support team. This is an excellent alternative for those who don’t have time to wait on the phone!

Moen Contact Form: https://www.moen.com/customer-support/contact-us

Moen Mailing Address

If you would like to contact Moen by using traditional mail services, you can do so by sending letters to their mailing address. Moen’s complete mailing address is below:

Moen US:

25300 Al Moen Drive,
North Olmsted, Ohio 44070

Moen Canada:

2816 Bristol Circle,
Oakville,
Ontario, Canada L6H5S7

Moen Mexico:

Av. Ricardo Margain 555-B,
2do piso
Col. Santa Engracia
San Pedro Garza Garcia,
Nuevo Leon,
Mexico, C.P. 66267

Moen Customer Support Website

Moen understands that you may not want to contact customer support if you have a minor issue. They’ve developed a customer support website to help people find solutions to common problems. They have several different support sites depending on the subject that you need help solving. If you need help installing a new product, you can head to their installation support page at https://www.moen.com/customer-support/installation-help. Here, you will find videos and instructional articles on setting up new products. This should be your first stop if you want to install a Moen faucet or fixture.

If you have a problem with an existing product, you can head to their troubleshooting support site at https://www.moen.com/customer-support/faq – /cat-troubleshooting. Here, you will find standard solutions to different issues you may have with a Moen product. If your faucet is broken, corroded, or not letting water through, this should be your first stop!

Lastly, if you have any other problems, you can head to their FAQs site; this is where you will find a list of common questions and answers that help people with different issues they may come across. The FAQs section is here: https://www.moen.com/customer-support/faq. Moen’s FAQ page can help you choose faucets, fix products, fix water temperature control issues, fix aesthetic problems with installation, replace cartridges, and return.

There is also a general support page that provides links to other areas of the Moen site. Head to https://www.moen.com/customer-support for general customer support!

Moen Social Media

As more consumers grow up in the Internet age, it has become increasingly popular to contact companies via social media. If you would like to contact Moen via social media, you’ll be pleased to learn they have a presence on most of the major social media networks. You can contact their customer care department by sending them a direct message via their social media profile. Links to Moen’s social media accounts are below:

• Facebook: https://www.facebook.com/moen/
• Twitter: https://twitter.com/moen?lang=en
• LinkedIn: https://www.linkedin.com/company/moen-incorporated
• YouTube: https://www.youtube.com/user/moenfaucets 
• Pinterest: https://www.pinterest.com/moen/ 
• Instagram: https://www.instagram.com/moeninc/ 
• Houzz: https://www.houzz.com/professionals/kitchen-and-bath-fixtures/moen-pfvwus-pf~1510078498? 

About Moen

Moen is a large faucet and fixture producer located in the United States. The company started in Ohio in 1956. Since its inception, Moen has grown into one of the largest faucet and fixture producers in the country. The company is now a subsidiary of Fortune Brands Home & Security. The firm distributes its products across the globe – they have international headquarters in various countries, including China. At present, their president is Troy Shay, and the company headquarters is in North Olmsted, Ohio.

Moen Headquarters Location Map