Category : | Home Goods |
Phone | 866-538-6117 |
Address | 1500 S 1000 W, Logan, UT 84321 |
Calling Hours | 6 AM - 9 PM Monday - Friday, 9 AM - 5 PM Saturday |
Website | https://www.nordictrack.com/ |
Are you trying to determine which NordicTrack system would be best for you and need the NordicTrack customer service number? Do you already have a unit and need to check on its warranty status or find a service person? Maybe you don’t understand the subtle difference between the two treadmill options you’re looking at. Read on to discover the different contact options for reaching the NordicTrack customer care team.
NordicTrack has a dedicated customer service department to address any issues with the company’s products and fitness accessories. You can raise concerns about your equipment or inquire about spare parts using this number. You can also call the customer service department if you require professional delivery. NordicTrack offers white glove delivery and assembly. The white glove delivery and assembly technicians will assemble your unit in any room of your choice.
NordicTrack Customer Service Number: 1-866-538-6117
For troubleshooting and issues with your equipment, the customer service team recommends that you have your product’s full model number and service number before calling. This allows the team to provide swift and accurate assistance.
You can contact the NordicTrack sales department with questions about the company’s ellipticals and fitness accessories. If you’re having trouble choosing the best ellipticals for personal or commercial use, the sales agents will help you figure out the options. Additionally, you can call this number if you’re having problems at checkout when shopping online.
NordicTrack Sales Customer Service Number: 1-888-308-9616
The sales customer service number is available Monday to Saturday, 6 am to 10 pm MST.
The sales team is also happy to suggest recommended accessories, discuss special deals and offers, and help you find the best treadmill for your fitness goals.
NordicTrack prides itself on providing some of the best ellipticals. With an iFit membership, you get personal trainers, global workouts, and studio classes delivered right to your workout equipment. You can still use your elliptical in manual mode without a membership. In this case, you’ll get a small selection of onboard workouts. You can call the iFit membership customer service number to cancel your membership, manage your account, or ask any questions about your subscription.
iFit Membership Number: 1-888-308-9620
The iFit Membership customer service number is available during regular business hours.
NordicTrack offers several maintenance plans to help protect your equipment. These plans cover things like annual maintenance, coverage for repairs, equipment replacement, and more. You can this number to discuss warranty details or ask questions about the available service plans.
NordicTrack Service Plans Customer Service Number: 1-866-538-6117
NordicTrack equipment can be expensive. The company, in partnership with TD Bank, offers financing for its products. There are no prepayment fees or minimum purchase amount. Plus, you’ll get a monthly installment loan that you pay in equal installments each month.
There are two contact options, including calling the customer support team. However, it’s better to call the dedicated NordicTrack financing support number.
NordicTrack Financing Customer Service Number: 1-800-217-7961
You’ll get all the information you need, including the estimated monthly payment amount, taxes, qualifying purchases, and more. Do you already have a TD Bank monthly installment loan on your workout equipment? You don’t need to be a new customer to contact the NordicTrack financing customer support team. Call the number if you have questions about your total monthly payment amount, want to change your credit card, or are having trouble logging into your NordicTrack financing account.
NordicTrack cares about customer safety. The company’s voluntary recalls program is quick to recall incline treadmills, new commercial fitness equipment, and other NordicTrack products in case of any issues. You can call the voluntary recalls’ customer support team with any questions about a recall or to submit a claim.
Voluntary Recalls Customer Service Number: 1-833-680-4348
This number is available Monday through Friday, 6 am to 6 pm MT.
NordicTrack regularly offers special deals on the new commercial and personal fitness equipment. This includes incline treadmills, exercise bikes, rowers, and more. Sign up for the email subscription to receive notifications on special deals and offers. You’ll also get information about qualifying purchases, participating retailers, offer terms, and more. Additionally, you’ll also receive checkout reminders, fitness tips, and personalized marketing messages.
NordicTrack Email Subscription: https://www.nordictrack.com/subscribe
You’ll be asked to provide basic personal information like your name, email address, and phone number. You can also cancel your subscription at any time. Be sure to read the company’s privacy policy if you are concerned about how NordicTrack uses or shares your personal information.
There are no email addresses or contact forms available for NordicTrack. Instead, the customer service department directs customers to call or chat. Alternatively, you can visit the “Contact Us” page to explore the various channels you can use to contact NordicTrack. Scroll to the bottom of the page to find company links for NordicTrack France, NordicTrack Spain, NordicTrack Germany, and other overseas company links.
There are also several active NordicTrack social media accounts. You can message the company on these platforms. You’ll also get the latest information about the company’s free equipment policy, participating retailers during special offers, and the latest company news.
NordicTrack has a sales live chat where a live agent can help answer your queries. Here, you can ask any question about NordicTrack products or services. Simply click the “Chat With an Expert” icon at the bottom of any NordicTrack webpage.
https://www.nordictrack.com/contact-us
Chat hours are from Monday through Saturday from 6 am to 10 pm MST.
However, it’s better to call the customer care numbers if you need immediate assistance, especially with time-sensitive queries. For example, resolving issues like suspicious credit card activity, any changes if you make equal payments per month for your loan, and other time-sensitive matters.
The FAQ page for NordicTrack is a self-service platform where you can find answers to common issues. It is a useful resource if you prefer not to wait for a customer service agent to solve your problem. The FAQ page has answers to most of the questions you might have, including order tracking, shipping help, product registration, and much more.
NordicTrack Customer Support Website: http://support.nordictrack.com/category/more-questions/.
The FAQs are also broken down into categories to help you find information quickly. You can also check on your order status, view warranty details, and manage your membership from this page.
NordicTrack was initially founded in 1975 when Ed Pauls invented a ski machine in his garage in Minnesota. Pauls developed the device to help him train to win a cross-country ski race. He intended to use his invention to market to other competitive skiers, but a cardiologist contacted Pauls and told him that this machine provided the best cardio workout he had ever seen. Pauls named the machine NordicTrack.
The first orders were placed by mail and phone sales. Sales were mediocre because much of the sales campaign had to be spent explaining how cardio exercise was necessary. Another issue the fledgling company had was that the machine was difficult to operate at first. Pauls decided to send VHS tapes with every order to help customers learn how to work the machine. Pauls also had to figure out how to design a product that would fit in two boxes and weigh less than 40 pounds, which was the UPS weight limit.
In 1986, The Pauls sold their invention to the CML Corporation. CML produced infomercials for the NordicTrack.