Category : | Home Goods |
Phone | 1-866-766-7489 |
Address | 11160 Grace Avenue, Fountain Valley, CA 92708 |
Calling Hours | 24/7 365 |
Website | http://www.noritz.com |
Are you looking for the Noritz customer service number? Is it time to upgrade your water heater to a tankless system? If the idea makes you nervous, contact the customer care representatives for Noritz. Read below for the best way to reach customer support and find out how to purchase and install a unit in your home.
Noritz has an in-house call center with a full-time supervisor and several customer service agents. You can use this number if you have any issues with your Noritz tankless water heater, including water heater installation, water heater repair, and plumbing repair.
Noritz Technical Support Customer Service Number: 1-866-766-7489
The number is available Monday to Friday, 5 am to 6 pm PST, and Saturday 6 am to 3 pm PST. The trained agents will help you resolve any hot water issues or other technical problems.
There’s also a dedicated customer service line for questions about your Noritz orders. For example, if you’ve ordered a Noritz tankless water heater, gas connection parts, and flow sensors and need to know when they’ll arrive, this is the number to call.
Noritz Order Questions Customer Service Number: 1-800-359-1334
This number is available during business hours Monday through Friday, 8 am to 5 pm Eastern Time.
Tankless water heaters come in different sizes, making it difficult to choose the best one for you. Noritz suggests multiplying the flow rate of each shower in the house by the number of showers. This is something a plumber can help you with. However, Noritz has a pre-sales team to help you pick from the different tankless water heaters on offer.
Noritz Pre-Sales Customer Support Number: 1-800-359-1334
You may not need to worry about flow rate and other technical considerations. Simply call the pre-sales team, and they’ll help you map a way forward. This is also the number to call if you can’t decide between different models like the NR series, NC series, or NRCR series. The pre-sales team will help you choose a suitable option.
If you prefer self-service, Noritz has a technical support website. There are a variety of links you can click to get the right kind of help.
Noritz Technical Support Website: https://support.noritz.com/
The website provides a search bar to help you look for burner parts, control boards, bypass parts, and more. Simply enter a model or part number to find what you’re looking for.
You’ll also find support documentation for all Noritz products. Plus, there are FAQs to help you resolve common tankless water heater problems. The FAQs are neatly categorized to help you find answers quickly. For example, all the FAQs for the NRCR series are in one place.
You can contact Noritz via email if you have any questions. Be sure to look through the FAQ’s before sending your request to confirm that the question isn’t already answered.
Noritz Contact Form: http://www.noritz.com/contact-us/
You can also specify the department you want to contact. These include the human resources, sales, and marketing departments. The Noritz team tries to respond to emails within two business days.
There are two company locations listed for Noritz. This includes the Noritz America Corp headquarters in Fountain Valley, CA, and the Atlanta office.
Noritz America Corp Mailing Address: 11160 Grace Avenue, Fountain Valley, CA 92708
Atlanta Office Mailing Address: 4868 Highway 85 Ste. 500, Forest Park, GA 30297
Click on the links below to access Noritz on social media.
Noritz has been working on improving water heaters for over 60 years. The company introduced the first modern, electronically-controlled tankless water heater in 1981. Noritz product is now used in the U.S. and Canada. Noritz claims its products are easier to install and last longer than the competition.