North Face Customer Service Number
| Category : | Apparel & Footwear |
| Phone | 888-863-1968 |
| Calling Hours | 8 AM - 7 PM Monday - Friday, 9:30 AM - 6 PM Saturday |
| Website | https://www.thenorthface.com |
Looking to get in touch with The North Face customer service? Whether you’re dealing with a stubborn zipper, a loose stitch, or any other product concern, reaching out to The North Face should be straightforward.
The company’s customer service team is passionate about the products they represent and is ready to assist you with any inquiries. From replacing a tent pole to choosing the right size fleece for your child or addressing concerns about an online order, The North Face, A VF Corporation, offers multiple channels to ensure your questions are answered promptly and effectively.
This guide will provide various options to contact The North Face’s help center, ensuring a smooth and efficient experience.
North Face Customer Service Number
Connecting with The North Face’s customer service is a seamless experience. The company ensures every customer’s needs and inquiries are addressed with care and efficiency. Whether you’re calling about an order, need information about a gift card, seek product advice, or need assistance with a return, The North Face’s dedicated customer service team is ready to help.
Reach out to them during the business hours that work best for you, and experience real-time support from a team as passionate about outdoor adventures as you are.
The North Face Customer Service Number: 1-888-863-1968
Canada North Face Customer Service Number: 1-877-992-0111
Hours: Monday-Friday: 7:00 am – 6:00 pm (CST)
Warranty Department: 1-855-500-8639
Handle warranty claims, product repairs, and replacements.
North Face Email/Contact Form
For more detailed inquiries or if you prefer to communicate via email, you can reach out to The North Face by writing to the address below. Whether you have questions about the North Face product or order status, need a refund for the original purchase, or inquire about warranties and product repair, the customer care team is there to assist you.
The North Face Email Address: US_Customer_Care@thenorthface.com
The North Face also provides a Feedback form on their “Contact Us” page, positioned towards the right middle section. This Feedback form is a valuable tool for customers to share their experiences, suggestions, or concerns directly with The North Face.
North Face Contact Us Page: https://www.thenorthface.com/en-us/help
North Face Live Chat
The North Face offers a Live Chat feature for communicating with the customer care team. Live Chat is available Monday through Friday, 7:00 am – 6:00 pm (CST), and on Saturday from 8:30 am – 5:00 pm (CST). This service provides a quick and convenient way to answer your questions in real-time.
The North Face Live Chat: https://www.thenorthface.com/en-us/help (click on the Chat icon)
North Face Customer Support Website
The North Face Help Center is a comprehensive resource designed to assist you with various inquiries and services. Whether you need information about returns and warranties, shipping and payment, or product care, the Help Center covers you.
The North Face Help Center: https://www.thenorthface.com/en-us/help
Here’s what you can expect when you visit the North Face’s Help Center:
Returns & Warranty: Find detailed information about online and in-store returns, and learn about The North Face’s Lifetime Warranty.
Shipping & Payment: Track your order, find out how to change or cancel it, learn about gift card options and Klarna payments, and get all the shipping information you need.
Services: Discover additional services like the North Face store locator, The North Face App, and favorites.
XPLR Pass™: Get information about the XPLR Pass™, including how to join, FAQs, and other related details.
Discounts: Learn about available discounts, including student and military discounts.
Product Care: Find tips and guidelines on how to care for your waterproof gear and how to clean your backpack.
Size Charts: Access size charts for women, men, girls, and boys to find the perfect fit for your North Face products.
North Face Social Media
Of course, North Face has many social media options. It encourages customers to share stories of themselves using its products and equipment on their travel adventures. If you have a problem with a product, it seems that the main customer website is the place to go.
- The North Face Twitter: https://twitter.com/TheNorthFace
- The North Face YouTube: https://www.youtube.com/c/TheNorthFace
- The North Face Instagram: https://www.instagram.com/thenorthface/
- The North Face TikTok: https://www.tiktok.com/@thenorthface
- The North Face Pinterest: https://www.pinterest.co.uk/thenorthface/_shop/
- The North Face LinkedIn: https://www.linkedin.com/company/the-north-face/
About North Face
The North Face has established itself as a premier name in United States outdoor apparel, renowned for its high-performance gear tailored for climbing and backpacking since its inception in 1968.
The North Face brands have become synonymous with outdoor excellence, offering various equipment and clothing for every conceivable outdoor activity. From the Himalayas’ rugged peaks to the city mall’s urban landscape, adventurers and style enthusiasts recognize and respect The North Face products.
The brand’s ascent to the pinnacle of the outdoor market is a testament to its unwavering commitment to quality.
