Category : | Utility |
Phone | 800-272-9741 |
Address | P.O. Box 321, Oklahoma City, OK 73101-0321 |
Calling Hours | 8 AM - 5 PM Monday - Friday |
Website | https://www.oge.com |
OG&E is a large energy and utility company that mainly provides service in Oklahoma and Arkansas, supporting customers through their service phone numbers. When your gas or electric service stops working, it’s problematic. You depend on these utilities for heating and lighting, as well as for cooking and other daily tasks. Therefore, this electric co. provides multiple support options for its customers so that they never have to go very long without service and the utilities they need.
One of the quickest ways to get in direct contact with a customer support agent is by phone. Using their support number will let you communicate with someone trained to handle your problems and questions or direct you to someone who can troubleshoot technical and maintenance issues, like fixing meters, restoring power, and servicing breakers. Over the phone, you can even manage your account and automatic payment options and ensure that you are not wasting electricity through your current usage habits. To make a quick, convenient call to a customer service manager or rep, use the OG&E customer service number.
OG&E Customer Service Number: 800-272-9741
Agents are available Monday through Friday, 8 am to 5 pm.
Although they do not provide an actual email address that you can send messages to, they do provide a convenient contact form. This allows them to direct your message to the person that will best meet your needs. Using this method also ensures that you do not have to wait on hold to talk to a service agent. It is one of the best avenues of support if your issue is not pressing.
To fill out the form and send them your message or inquiry, visit https://www.oge.com/wps/portal/oge/my-account/contact-us/.
If you do not need immediate help from an OGE employee, send inquiries through the mail instead of calling. This method also ensures that a customer service agent has plenty of time to thoroughly review your issue or question and give you the best answer to common questions regarding financial assistance information, non-traditional energy solutions, resolving outages, government ethics programs for utility companies, an environmental stewardship overview, corporate governance, construction services, energy efficiency programs, the investor center, residential solutions for energy usage, community stewardship, and what to do during surges. They will research the best methods and practices to resolve your problems and get back to you as soon as possible. To send mail, use the following address.
OG&E Mailing Address:
OGE Energy Corp
OGE Electric Services
P.O. Box 321
Oklahoma City, OK 73101-0321
When you have a problem like a power outage, you want it fixed as quickly as possible. If a problem occurs outside of business hours, however, that can be a problem. The best place to get help in that event is on the OG&E customer service site. There, you can view frequently asked questions on how to report downed power lines, how long it takes to restore power, and what to do if someone in your family relies on electricity for things like life support. In a bind, this is the most convenient option for you and you may find that you didn’t need to talk to an agent after all.
To view the site, visit https://www.oge.com/wps/portal/ord/customer-service/overview/ord_customerservice_homepage/.
Social media is another great way to connect with customer support agents and fellow customers. There, you can get helpful insights into the issues you may be facing or the questions you may be asking. You can view helpful posts about recent news or you can post on one of the pages yourself and see what answers you get. This can be a very convenient and easy way to communicate, especially if you are already on social media. Use the following links to visit their pages.
As a major electric and gas provider, hundreds of thousands of people depend on OG&E for their utility needs. Because of this large customer base and the nature of their services, OG&E knows how vital it is that they provide stellar customer support. They are always trying to find new ways to connect you with their support agents and ensure that you never lose the service you rely upon.