Simple Mobile Customer Service Number

Simple Mobile is a mobile network operator that offers a dedicated customer service number for those who want to sign up for the latest data plans. This number also supports current customers who can’t get their data to work or have other technical problems. We will find out more about this number and when to call it. This company is part of the Verizon Value brands, which provide affordable mobile offers to consumers with various usage plans. This connection means that after activation, your phone services are carried by the Verizon network of towers, delivering both reliability and reach to its users.

We will also find out how to get support using the company’s live chat option and how to find answers to common questions using its website.

Simple Mobile Customer Service Number

If you’re looking to contact Simple Mobile wireless service, have unexpectedly run out of mobile data, or can’t get your data package to work, call the company’s customer service department at 1-877-878-7908. Upon dialing, you will initially be asked if you are a current Simple Mobile customer. If so, you should supply your SIM and mobile phone numbers for better service. You will then be put in touch with a real person. You can also use the company’s SMS service to get answers rather than using calls. Just text HELP to 611611. You will receive automated responses to assist you with your customer service issue. Remember, you can not communicate with a real person by using this method.

While verifying your account with your account number is most accessible, you can also use other identification methods if you don’t have it. When you talk with them, you can update your minute plan, check on your monthly usage, update your contact information, get help with phone activation, provide a new payment card, and get help with your concerns or make other changes to your account.

Simple Mobile Customer Service Number: 1-877-878-7908

The number is available every day from 8 am to 11:45 pm (EST). The busiest times are usually from 5 pm to 10 pm.

Simple Mobile Contact Form

The company runs a basic contact form on its website. This is only for leaving feedback, but it is helpful if you want to contact Simple Mobile for that purpose. You will be asked to rate your experience, write a short message, and leave your contact information should the company need to contact you. 

To access the form, select the green “feedback” tab on the far right of the simplemobile.com site and enter your information.

Simple Mobile Mailing Address

If you wish to leave feedback for the company or have a non-urgent question, then send a letter to:

SIMPLE Mobile Corporate Office
Attn: Executive Resolution Department
9700 N.W.
112th Avenue,
Miami, FL 33178

Expect to wait at least two weeks for a response, depending on where you live. This is the slowest communication method, and we don’t recommend using it for urgent inquiries.

Simple Mobile Live Chat

You can use the company’s live chat option to save time making a phone call. This is the best way to get help with changing your mobile plan. If you are having problems making and receiving calls or can’t get instant messaging to work, you should also use live chat.

To get started, visit https://www.simplemobile.com/contactus and select the online chat option. First, you will need to enter your name and email address and select what department your inquiry relates to. You can then talk to an online consultant via the site’s instant messenger system.

Once you begin, you will chat with a real person, and they will ask a range of questions to help determine exactly your question/issue and the best way to get it sorted. Generally, the consultants are friendly and professional and reply to messages within a few seconds.

Live chat is available seven days a week from 8 am to 11:45 pm (EST).

Simple Mobile Live Chat: https://www.simplemobile.com/contactus

Simple Mobile Customer Support Website

The company operates a support website listing frequently asked questions about products and services. There is also a section about common technical issues. If you have a question, then chances are someone else has already asked it. Scroll through the different categories to find the most relevant answer.

Simple Mobile FAQ Site: https://support.simplemobile.com/en/?_ga=2.121832139.194717362.1708378114-1370303536.1708378113

Simple Mobile Social Media

The company’s primary social media accounts are shown below. They offer an excellent way to keep up to date with the latest promotions. However, you can’t get customer support via these accounts.

• Simple Mobile Facebook: https://www.facebook.com/simplemobile/
• Simple Mobile Twitter: https://twitter.com/SIMPLEMobile
• Simple Mobile YouTube: https://www.youtube.com/user/simplemobile
• Simple Mobile LinkedIn: https://www.linkedin.com/company/simple-mobile-llc

About Simple Mobile

Simple Mobile is a mobile network operator that provides calling, messaging, and data services. It offers 4g plans, wireless broadband, and international dialing to customers throughout the U.S. Many mobile plans feature unlimited text messaging.

The company has had over 2.5 million subscribers since it was founded in November 2009. América Móvil purchased the company in 2012, causing Simple Mobile to become a sub-brand of TracFone Wireless.

Simple Mobile Headquarters Location Map